Florida Power & Light: The customer service representative was extreme...
Florida Power & Light Ulasan pelanggan oleh pengguna GetHuman GetHuman-48117 dari November 15, 2017
Background on GetHuman-48117's case
GetHuman: GetHuman-48117 - can you tell our other Florida Power & Light customers when your case took place?
GetHuman-48117: Yeah. It was evening, on November 10.
GetHuman: Did you reach out to Florida Power & Light, and if so, how?
GetHuman: And which of these common Florida Power & Light customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-48117 a list of common Florida Power & Light problems)
GetHuman-48117: "Account Access" was why I was trying to call.
GetHuman-48117's review of Florida Power & Light customer service
GetHuman: So how would you sum up your experience for GetHuman's Florida Power & Light customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-48117: The customer service representative was extremely helpful, She thoroughly explained my billing and what I could do to reduce my costs. She is a great asset to your company.
GetHuman: Let's quantify your experience contacting Florida Power & Light. On a scale of 1 to 5, how easy is it go get help on a Florida Power & Light problem?
GetHuman-48117: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-48117: I'd give them a five out of five on communication.
GetHuman: And what about Florida Power & Light's ability to quickly and effectively address your problem?
GetHuman-48117: For that I would say four out of five.
GetHuman: And finally- any advice for other Florida Power & Light customers?
GetHuman-48117: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Florida Power & Light mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-48117 taken from his Florida Power & Light customer service problem that occurred on November 10, 2017.