Florida Department of Children & Families: My first two calls were terminated by a recorde...
Florida Department of Children & Families Ulasan pelanggan oleh pengguna GetHuman ~noteable dari Oktober 31, 2017
Latar belakang kes ~noteable
GetHuman:~noteable - bolehkah anda memberitahu pelanggan Florida Department of Children & Families kami yang lain kapan kes anda berlaku?
~noteable:Yup. Jam morning, pada Oktober 28.
GetHuman:Adakah anda menghubungi Florida Department of Children & Families, dan jika demikian, bagaimana?
GetHuman:Dan antara Florida Department of Children & Families masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~noteable senarai masalah biasa Florida Department of Children & Families)
~noteable:"Benefits" itulah sebabnya saya mencuba to call.
Ulasan ~noteable terhadap Florida Department of Children & Families perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Florida Department of Children & Families GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~noteable:My first two calls were terminated by a recorded message telling me that they were experiencing high call volume and that I should call again later. I finally got the standard menu and kept trying "*" until I was transferred to an operator. After waiting ** minutes on hold, a rep answered to tell me that her system was down and I should call again and maybe I'd reach someone with a working system. I waited several hours and tried again, went through the same process, waited on hold for ** minutes again. This time the agent did not say anything, but I could tell I was connected since I could hear talking in the background. After several minutes (no way I was hanging up) an agent answered and could not help me with my problem (my password would not work with their online system). She suggested I go in person to their office and get help there. Having been there before and waited up to two hours to be seen, I didn't think that was a good idea. This is not the first time I have expe
GetHuman:Mari kita mengukur pengalaman anda menghubungi Florida Department of Children & Families. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Florida Department of Children & Families?
~noteable:Saya memberi mereka three dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~noteable:Saya akan memberi mereka one daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Florida Department of Children & Families untuk mengatasi masalah anda dengan cepat dan berkesan?
~noteable:Untuk itu saya katakan three daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Florida Department of Children & Families lain?
~noteable:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Florida Department of Children & Families mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~noteable diambil dari Florida Department of Children & Families masalah perkhidmatan pelanggannya yang berlaku pada Oktober 28, 2017.