First Internet Bank of Indiana: They got petty over a .**cent chrg, even tho I...
First Internet Bank of Indiana Ulasan pelanggan oleh pengguna GetHuman ~Shocked by Deephoo dari November 14, 2017
Latar belakang kes ~Shocked by Deephoo
GetHuman:~Shocked by Deephoo - bolehkah anda memberitahu pelanggan First Internet Bank of Indiana kami yang lain kapan kes anda berlaku?
~Shocked by Deephoo:Yes. Jam afternoon, pada November 11.
GetHuman:Adakah anda menghubungi First Internet Bank of Indiana, dan jika demikian, bagaimana?
GetHuman:Dan antara First Internet Bank of Indiana masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~Shocked by Deephoo senarai masalah biasa First Internet Bank of Indiana)
~Shocked by Deephoo:"Complaint" itulah sebabnya saya mencuba to call.
Ulasan ~Shocked by Deephoo terhadap First Internet Bank of Indiana perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan First Internet Bank of Indiana GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~Shocked by Deephoo:They got petty over a .**cent chrg, even tho I had previous credit balance of $**.** and they refused to issue a credit. I charged * items and ended up w*.**cent bill. They would not waive, credit, etc. I asked for and spoke w*CSR manager, Deepho, who immediately Demanded I send in check for the Full .**cents!! *The POOREST Customer Service decision, ever!! *I am contacting the upper management, filing a complaint on every site possible, as well as filing complaint w*BBB over this.**They could of, should of sent me a REFUND Check for the $**.** but certainly should of credited the .**cents!! I have paid them $*,***'s in interest over the *** years I have been w*them.*This CSR Mngr, Dee-po is unbelievably petty, vengeful, and a very poor manager to do this kind of thing. He has been hateful on several other occaisions in the past *.* years. *I suggest it is time for him to find work as a Highway Flagger, where he will not have to interact w*customers quite so often. *J
GetHuman:Mari kita mengukur pengalaman anda menghubungi First Internet Bank of Indiana. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah First Internet Bank of Indiana?
~Shocked by Deephoo:Saya memberi mereka three dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~Shocked by Deephoo:Saya akan memberi mereka two daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan First Internet Bank of Indiana untuk mengatasi masalah anda dengan cepat dan berkesan?
~Shocked by Deephoo:Untuk itu saya katakan five daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan First Internet Bank of Indiana lain?
~Shocked by Deephoo:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk First Internet Bank of Indiana mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~Shocked by Deephoo diambil dari First Internet Bank of Indiana masalah perkhidmatan pelanggannya yang berlaku pada November 11, 2017.