Dick's Sporting Goods: I had a horrible experience at ****'s When I ma...
Dick's Sporting Goods Ulasan pelanggan oleh pengguna GetHuman ~tdanderson2570 dari November 8, 2017
Latar belakang kes ~tdanderson2570
GetHuman:~tdanderson2570 - bolehkah anda memberitahu pelanggan Dick's Sporting Goods kami yang lain kapan kes anda berlaku?
~tdanderson2570:Yes I can. Jam afternoon, pada November 2.
GetHuman:Adakah anda menghubungi Dick's Sporting Goods, dan jika demikian, bagaimana?
GetHuman:Dan antara Dick's Sporting Goods masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~tdanderson2570 senarai masalah biasa Dick's Sporting Goods)
~tdanderson2570:"Track order" itulah sebabnya saya mencuba to call.
Ulasan ~tdanderson2570 terhadap Dick's Sporting Goods perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Dick's Sporting Goods GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~tdanderson2570:I had a horrible experience at ****'s When I made my Black Friday purchase, the cashier told me I had earned a $** gift card because I had spent $*** or more. Cool! I just had to return on ***** to get the gift card. See also said I could return and re-buy the purchase and apply the gift card toward it. When I returned, the manager said the cashier had given us the wrong information (she said it several times to my wife and I when we made the purchase). We had to spend $*** before tax* we spent $**.** before tax and after coupons. I was furious and they refused to do anything about it or honor their word. After sending out several emails because I could not get a hold of anyone at the corporation, and contacting the better business bureau, the district manager for the San Diego area, John Thrasher, called me. He was very apologetic for the total lack of customer service received and for the inconvenience. He offered me a $** gift card without me asking, and asked it that would make th
GetHuman:Mari kita mengukur pengalaman anda menghubungi Dick's Sporting Goods. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Dick's Sporting Goods?
~tdanderson2570:Saya memberi mereka two dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~tdanderson2570:Saya akan memberi mereka three daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Dick's Sporting Goods untuk mengatasi masalah anda dengan cepat dan berkesan?
~tdanderson2570:Untuk itu saya katakan four daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Dick's Sporting Goods lain?
~tdanderson2570:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Dick's Sporting Goods mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~tdanderson2570 diambil dari Dick's Sporting Goods masalah perkhidmatan pelanggannya yang berlaku pada November 2, 2017.