Delta Airlines: Jeff (or Geoff?) helped me settle a refund issu...

Delta Airlines Ulasan pelanggan oleh pengguna GetHuman ~Amsterdam Traveler dari November 24, 2017

Background on ~Amsterdam Traveler's case

GetHuman: ~Amsterdam Traveler - can you tell our other Delta Airlines customers when your case took place?
~Amsterdam Traveler: Yup. It was morning, on November 19.
GetHuman: Did you reach out to Delta Airlines, and if so, how?
~Amsterdam Traveler: I used the 800-692-6980 number I found for on the GetHuman Delta Airlines customer phone number page I was on: Delta Airlines Customer Service Phone Number
GetHuman: And which of these common Delta Airlines customer issues best describes the reason you wanted to talk to them?
(Shows ~Amsterdam Traveler a list of common Delta Airlines problems)
~Amsterdam Traveler: "Complaint" was why I was trying to call.

~Amsterdam Traveler's review of Delta Airlines customer service

GetHuman: So how would you sum up your experience for GetHuman's Delta Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Amsterdam Traveler: Jeff (or Geoff?) helped me settle a refund issue and offered excellent advice for future travel. He was terrific.
GetHuman: Let's quantify your experience contacting Delta Airlines. On a scale of 1 to 5, how easy is it go get help on a Delta Airlines problem?
~Amsterdam Traveler: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Amsterdam Traveler: I'd give them a four out of five on communication.
GetHuman: And what about Delta Airlines's ability to quickly and effectively address your problem?
~Amsterdam Traveler: For that I would say three out of five.
GetHuman: And finally- any advice for other Delta Airlines customers?
~Amsterdam Traveler: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Delta Airlines mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~Amsterdam Traveler taken from his Delta Airlines customer service problem that occurred on November 19, 2017.

Delta Airlines

3.10 of 5 stars | 407 reviews

~Amsterdam Traveler's Delta Airlines Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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