DISH: I called to ask one question, "why was I being...

DISH Ulasan pelanggan oleh pengguna GetHuman ~dawna dari November 27, 2017

Background on ~dawna's case

GetHuman: ~dawna - can you tell our other DISH customers when your case took place?
~dawna: Yes I can. It was afternoon, on November 19.
GetHuman: Did you reach out to DISH, and if so, how?
~dawna: I used the 800-333-3474 number I found for on the GetHuman DISH customer phone number page I was on: DISH Customer Service Phone Number
GetHuman: And which of these common DISH customer issues best describes the reason you wanted to talk to them?
(Shows ~dawna a list of common DISH problems)
~dawna: "Cancel Service" was why I was trying to call.

~dawna's review of DISH customer service

GetHuman: So how would you sum up your experience for GetHuman's DISH customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dawna: I called to ask one question, "why was I being charged $*.** a month when I haven't had DISH for * months" I couldn't understand the person at all so I had to have her repeat what she was saying. Then over and over I had to tell her I can not have DISH where I am moving... no balcony and no area for a pole etc etc and she wouldn't let me off the phone after ** mins I hung up!! I was being told to end my contract ** months early was going to cost $***... My husband died and I moved across the country, she didn't care just kept going on with her speech!
GetHuman: Let's quantify your experience contacting DISH. On a scale of 1 to 5, how easy is it go get help on a DISH problem?
~dawna: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dawna: I'd give them a one out of five on communication.
GetHuman: And what about DISH's ability to quickly and effectively address your problem?
~dawna: For that I would say two out of five.
GetHuman: And finally- any advice for other DISH customers?
~dawna: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk DISH mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~dawna taken from his DISH customer service problem that occurred on November 19, 2017.

DISH

2.56 of 5 stars | 244 reviews

~dawna's DISH Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like DISH, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with DISH in any way.

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