CruisesOnly: When I decided that it was time for a vacation...
CruisesOnly Ulasan pelanggan oleh pengguna GetHuman ~A. Doner dari November 16, 2017
Latar belakang kes ~A. Doner
GetHuman:~A. Doner - bolehkah anda memberitahu pelanggan CruisesOnly kami yang lain kapan kes anda berlaku?
~A. Doner:Yup. Jam morning, pada November 11.
GetHuman:Adakah anda menghubungi CruisesOnly, dan jika demikian, bagaimana?
GetHuman:Dan antara CruisesOnly masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~A. Doner senarai masalah biasa CruisesOnly)
~A. Doner:"Cancel booking" itulah sebabnya saya mencuba to call.
Ulasan ~A. Doner terhadap CruisesOnly perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan CruisesOnly GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~A. Doner:When I decided that it was time for a vacation, I decided to call Cruises Only because I had recently received an e-mail from them offering amazing deals on cruises. I was interested in traveling with Royal Carribean and searched the web for comparison pricing. At first I decided to call Cruises Only because the offer*incentives were too good to pass up, much better than what Royal Carribean was offering at the time. Jennifer Tevekelian answered when I called, and from the moment she said Hello, I felt completely confident that I was in great hands. She was very detailed and followed up with e-mails, she took care of the little things that made such a big difference. Jennifer made sure that everything was taken care of, and because of her customer service, we had an amazing time, everything was perfect. I will always call her for my future cruises. Thank you so much for making it a dream come true.
GetHuman:Mari kita mengukur pengalaman anda menghubungi CruisesOnly. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah CruisesOnly?
~A. Doner:Saya memberi mereka five dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~A. Doner:Saya akan memberi mereka four daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan CruisesOnly untuk mengatasi masalah anda dengan cepat dan berkesan?
~A. Doner:Untuk itu saya katakan one daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan CruisesOnly lain?
~A. Doner:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk CruisesOnly mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~A. Doner diambil dari CruisesOnly masalah perkhidmatan pelanggannya yang berlaku pada November 11, 2017.