Cricket Wireless: This is the most God awful company and customer...
Cricket Wireless Ulasan pelanggan oleh pengguna GetHuman ~doesnotmatter dari November 14, 2017
Latar belakang kes ~doesnotmatter
GetHuman:~doesnotmatter - bolehkah anda memberitahu pelanggan Cricket Wireless kami yang lain kapan kes anda berlaku?
~doesnotmatter:Yes. Jam late at night, pada November 12.
GetHuman:Adakah anda menghubungi Cricket Wireless, dan jika demikian, bagaimana?
GetHuman:Dan antara Cricket Wireless masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~doesnotmatter senarai masalah biasa Cricket Wireless)
~doesnotmatter:"Account access" itulah sebabnya saya mencuba to call.
Ulasan ~doesnotmatter terhadap Cricket Wireless perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Cricket Wireless GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~doesnotmatter:This is the most God awful company and customer service that I have ever had the displeasure of dealing with. Even though these plans are prepaid they are trying to bill me for three phones even though I only have two. After a phone was stolen*lost in the middle of December I reported it to Cricket, when my Jan. bill is due I tried to set up a bridge pay, but was told I had to go into a store, where I was told I had to call customer service who said I had to go to a corporate store, way across town, who could not resolve issue and basically told me I had not called in December to cancel service and I definitly did. Regardless of that fact, it was the beginning of a new bill cycle, why would I prepay for three phones instead of two? The idea insane. I guess they put people through this cycle if pure BS because we will get tired and just pay the measly **.**. I can't begin to guess how many people Crackit has ripped off in this manner. Especially those who may be from another coun
GetHuman:Mari kita mengukur pengalaman anda menghubungi Cricket Wireless. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Cricket Wireless?
~doesnotmatter:Saya memberi mereka one dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~doesnotmatter:Saya akan memberi mereka two daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Cricket Wireless untuk mengatasi masalah anda dengan cepat dan berkesan?
~doesnotmatter:Untuk itu saya katakan one daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Cricket Wireless lain?
~doesnotmatter:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Cricket Wireless mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~doesnotmatter diambil dari Cricket Wireless masalah perkhidmatan pelanggannya yang berlaku pada November 12, 2017.