Cricket Communications: Sales rep was not helpful at all. When I asked...
Cricket Communications Ulasan pelanggan oleh pengguna GetHuman ~d4singh dari November 19, 2017
Latar belakang kes ~d4singh
GetHuman:~d4singh - bolehkah anda memberitahu pelanggan Cricket Communications kami yang lain kapan kes anda berlaku?
~d4singh:Yes. Jam evening, pada November 11.
GetHuman:Adakah anda menghubungi Cricket Communications, dan jika demikian, bagaimana?
GetHuman:Dan antara Cricket Communications masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~d4singh senarai masalah biasa Cricket Communications)
~d4singh:"Overcharge/Strange charge" itulah sebabnya saya mencuba to call.
Ulasan ~d4singh terhadap Cricket Communications perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Cricket Communications GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~d4singh:Sales rep was not helpful at all. When I asked to talk to his manager, I was put on hold for another ** minutes where I was told that the protective case for the new phone I just bought today should have been available at the Cricket store I went to. Then decided to tell me that the Cricket store where I bought the phone was not a corporate store. I would only be able to purchase the cover online at mycricket.com (which does not carry the case either) and the Corporate store in Vancouver Washington would be the only places I could get the cover to work with my new phone. I have had Cricket phones for years and was extremely upset with this service. Had I been told that the phone I purchased today had NO case for it, I would have done business elsewhere. I will be contacting the corporate store tomorrow and expect more of the "I'm sorry about that, but I can't help you!". This has been a waste of time and money!
GetHuman:Mari kita mengukur pengalaman anda menghubungi Cricket Communications. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Cricket Communications?
~d4singh:Saya memberi mereka three dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~d4singh:Saya akan memberi mereka four daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Cricket Communications untuk mengatasi masalah anda dengan cepat dan berkesan?
~d4singh:Untuk itu saya katakan three daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Cricket Communications lain?
~d4singh:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Cricket Communications mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~d4singh diambil dari Cricket Communications masalah perkhidmatan pelanggannya yang berlaku pada November 11, 2017.