Credit One Bank: I tried every number I could find for Credit On...
Credit One Bank Ulasan pelanggan oleh pengguna GetHuman ~Anonymous dari November 26, 2017
Latar belakang kes ~Anonymous
GetHuman:~Anonymous - bolehkah anda memberitahu pelanggan Credit One Bank kami yang lain kapan kes anda berlaku?
~Anonymous:Yup. Jam morning, pada November 19.
GetHuman:Adakah anda menghubungi Credit One Bank, dan jika demikian, bagaimana?
GetHuman:Dan antara Credit One Bank masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~Anonymous senarai masalah biasa Credit One Bank)
~Anonymous:"Setup an account" itulah sebabnya saya mencuba to call.
Ulasan ~Anonymous terhadap Credit One Bank perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Credit One Bank GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~Anonymous:I tried every number I could find for Credit One Bank always got back to the same automated answering system that would never lead me to a human representative. Then I saw a tip in a Google search that said don't put your account information in, just keep pressing ** over and over until they forward you to a person. It worked! It takes MANY, MANY ** pushes, but eventually the automated system stops looping and forwards you to a representative. *Once transferred, I reached a representative within * minutes. I told him that I had paid off my account and wanted to close it. He was hesitant at first and tried to explain why I should keep the card. He offered some things but I explained that I just wanted to close the account. He was pleasant the entire time. He took my information and transferred me to an account specialist. The account specialist was also pleasant and took care of everything for me, including confirming that my account balance was zero and my account was closed. Paperwo
GetHuman:Mari kita mengukur pengalaman anda menghubungi Credit One Bank. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Credit One Bank?
~Anonymous:Saya memberi mereka three dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~Anonymous:Saya akan memberi mereka one daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Credit One Bank untuk mengatasi masalah anda dengan cepat dan berkesan?
~Anonymous:Untuk itu saya katakan three daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Credit One Bank lain?
~Anonymous:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Credit One Bank mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~Anonymous diambil dari Credit One Bank masalah perkhidmatan pelanggannya yang berlaku pada November 19, 2017.