Costco: Bad. Bad bad
Costco Ulasan pelanggan oleh pengguna GetHuman GetHuman-jimwlee dari November 29, 2017
Latar belakang kes GetHuman-jimwlee
GetHuman:GetHuman-jimwlee - bolehkah anda memberitahu pelanggan Costco kami yang lain kapan kes anda berlaku?
GetHuman-jimwlee:Yeah. Jam morning, pada November 25.
GetHuman:Adakah anda menghubungi Costco, dan jika demikian, bagaimana?
GetHuman:Dan antara Costco masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan GetHuman-jimwlee senarai masalah biasa Costco)
GetHuman-jimwlee:"Refund a Charge" itulah sebabnya saya mencuba to call.
Ulasan GetHuman-jimwlee terhadap Costco perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Costco GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
GetHuman-jimwlee:Bad. Bad bad
GetHuman:Bolehkah anda memberitahu kami yang lain sedikit daripada apa yang berlaku di 11/25/17?
GetHuman-jimwlee:I shopped Costco in Tempe AZ last week (****). I went to do general shopping and to pick up an $*** Champion portable electrical generator.**I found the item but was way to heavy for me to lift by myself and would not fit the grocery cart. I went over near the stocking - frozen food area in the back looking for help. The generator box said it was over two hundred pounds and was stacked two high. **I found a young man who was talking to a female worker and asked for help. All I wanted was for him to go into the back ( we were near the back of the store) and pull out a flat bed cart as I've seen them back there. He chose not to help me get the cart or lift the item but instead disappeared into the back area and reappeared saying that someone would be out to help me. I asked him to get me flat be as it was obvious it was needed and would he call back on the radio to see if the the person could hurry up as I was on a tight schedule to pick up kids. **He not only told me he did not have a radio but was unwilling to go back and when I asked about the flat bed cart he told me "he was not my slave". I was waiting by a food demo person who heard it all. The associate walk away pushing his cart of card board boxes. The food demo person and I looked at each other and basically came to the conclusion this was a case of a millennial worker who was not trained and if so did not give a -"fill in your word" and who was at least lazy. **Two other associates came out and they got a flat cart and it took all of us to man handle the generator down. I decided to skip the rest of my shopping. I calmed down enough to to complain to the supervisor on my way out. I am totally incensed that associate believes a customer asking for help constitutes him being a slave to him and basically walking away. The two who came outdid their job and it took all of us to pull down the generator and steady the flat cart.** I will be sure to tell others of this lack of customer service and back talk.**Jim - Very Disappointed customer,
GetHuman:Mari kita mengukur pengalaman anda menghubungi Costco. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Costco?
GetHuman-jimwlee:Saya memberi mereka five dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
GetHuman-jimwlee:Saya akan memberi mereka two daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Costco untuk mengatasi masalah anda dengan cepat dan berkesan?
GetHuman-jimwlee:Untuk itu saya katakan five daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Costco lain?
GetHuman-jimwlee:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Costco mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari GetHuman-jimwlee diambil dari Costco masalah perkhidmatan pelanggannya yang berlaku pada November 25, 2017.