Compass Bank: Fine until you have a problem. I had another c...
Compass Bank Ulasan pelanggan oleh pengguna GetHuman ~igihiu dari November 4, 2017
Latar belakang kes ~igihiu
GetHuman:~igihiu - bolehkah anda memberitahu pelanggan Compass Bank kami yang lain kapan kes anda berlaku?
~igihiu:Yes. Jam morning, pada November 2.
GetHuman:Adakah anda menghubungi Compass Bank, dan jika demikian, bagaimana?
GetHuman:Dan antara Compass Bank masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~igihiu senarai masalah biasa Compass Bank)
~igihiu:"Complaint" itulah sebabnya saya mencuba to call.
Ulasan ~igihiu terhadap Compass Bank perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Compass Bank GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~igihiu:Fine until you have a problem. I had another company take unauthorized money out of my account causing an overdraft. When I called the Boulder branch to let them know they told me there was nothing they could do about the overdraft charges because I was signed up for auto withdraws from the company. After a too long conversation I was finally told that I would have to call the **** number and file an official complaint which is when things got even worse.*It would take pages to explain the utter incompetence of this company so here are just a few examples from my * week long ordeal with them.**. had to go to a branch to personally fill out forms that were never sent although the manager told me to my face that they were sent**. had to call to find this out and was told it was my fault - went in to the branch to fill them out again - branch agent took me through the process for the second time**. had to call the **** number to be told that I didn't fill out the proper forms**. had
GetHuman:Mari kita mengukur pengalaman anda menghubungi Compass Bank. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Compass Bank?
~igihiu:Saya memberi mereka three dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~igihiu:Saya akan memberi mereka one daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Compass Bank untuk mengatasi masalah anda dengan cepat dan berkesan?
~igihiu:Untuk itu saya katakan five daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Compass Bank lain?
~igihiu:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Compass Bank mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~igihiu diambil dari Compass Bank masalah perkhidmatan pelanggannya yang berlaku pada November 2, 2017.