Comcast: XFINITY IS THE WORST *Xfinity has been the wors...
Comcast Ulasan pelanggan oleh pengguna GetHuman ~Wahitney dari November 18, 2017
Latar belakang kes ~Wahitney
GetHuman:~Wahitney - bolehkah anda memberitahu pelanggan Comcast kami yang lain kapan kes anda berlaku?
~Wahitney:Yes. Jam afternoon, pada November 15.
GetHuman:Adakah anda menghubungi Comcast, dan jika demikian, bagaimana?
GetHuman:Dan antara Comcast masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~Wahitney senarai masalah biasa Comcast)
~Wahitney:"Streaming or Download Trouble" itulah sebabnya saya mencuba to call.
Ulasan ~Wahitney terhadap Comcast perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Comcast GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~Wahitney:XFINITY IS THE WORST *Xfinity has been the worst experience with a cable service I have ever had!! I called and canceled my service on June **th Because I was moving. I went to turn in my equipment on July **th because I left for a out of state wedding at the first of the month and it was a **-** min drive to where I had to drop the equipment off. When I went to drop off the equipment I was sent to an old address by the lady I talked to on the **th of June, so I had to call twice to get the new address because it wasn't online anywhere. Once I arrived I waited for **min before I even got to talk to anyone about the equipment I returned.When I was returning the equipment they tried to tell me I was missing equipment. I received an extra modem from the installer but it just sat in a box in the closet. When we finally got that settled about Me having the right equipment I asked the lady about my refund and I explained to her that I called on June **th and disconnected it. She said she f
GetHuman:Mari kita mengukur pengalaman anda menghubungi Comcast. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Comcast?
~Wahitney:Saya memberi mereka one dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~Wahitney:Saya akan memberi mereka two daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Comcast untuk mengatasi masalah anda dengan cepat dan berkesan?
~Wahitney:Untuk itu saya katakan one daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Comcast lain?
~Wahitney:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Comcast mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~Wahitney diambil dari Comcast masalah perkhidmatan pelanggannya yang berlaku pada November 15, 2017.