Colorado Department of Revenue: Terribly unhelpful. Have been in the process of...
Colorado Department of Revenue Ulasan pelanggan oleh pengguna GetHuman GetHuman-145171 dari November 14, 2017
Latar belakang kes GetHuman-145171
GetHuman:GetHuman-145171 - bolehkah anda memberitahu pelanggan Colorado Department of Revenue kami yang lain kapan kes anda berlaku?
GetHuman-145171:Sure. Jam late at night, pada November 8.
GetHuman:Adakah anda menghubungi Colorado Department of Revenue, dan jika demikian, bagaimana?
GetHuman:Dan antara Colorado Department of Revenue masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan GetHuman-145171 senarai masalah biasa Colorado Department of Revenue)
GetHuman-145171:"None of those really matches why I wanted to call Colorado Department of Revenue that day." itulah sebabnya saya mencuba to call.
Ulasan GetHuman-145171 terhadap Colorado Department of Revenue perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Colorado Department of Revenue GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
GetHuman-145171:Terribly unhelpful. Have been in the process of verifying information for PTC rebate. Fist, the application doesn't state that a child must fill out if they're the ones disabled (which is what the rep stated) Second, I have submitted twice to Dept upon receipt of a letter stating that a specific form was needed to verify disability (again,not stated in the application). The representative stated I should have followed the instructions on the letter (which I did * months ago, but the office denied to give the resubmitted app proof of receipt). Of course, they did not have record of the resubmitted paperwork. Terrible customer service, terrible problem solving. Proof that there are both institutional incentives to prevent citizens for due recourse and simple lack of accountability.
GetHuman:Mari kita mengukur pengalaman anda menghubungi Colorado Department of Revenue. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Colorado Department of Revenue?
GetHuman-145171:Saya memberi mereka four dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
GetHuman-145171:Saya akan memberi mereka one daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Colorado Department of Revenue untuk mengatasi masalah anda dengan cepat dan berkesan?
GetHuman-145171:Untuk itu saya katakan two daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Colorado Department of Revenue lain?
GetHuman-145171:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Colorado Department of Revenue mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari GetHuman-145171 diambil dari Colorado Department of Revenue masalah perkhidmatan pelanggannya yang berlaku pada November 8, 2017.