Charter Communications: I have been a customer for two years. During th...
Charter Communications Ulasan pelanggan oleh pengguna GetHuman ~Upset\overit dari November 26, 2017
Latar belakang kes ~Upset\overit
GetHuman:~Upset\overit - bolehkah anda memberitahu pelanggan Charter Communications kami yang lain kapan kes anda berlaku?
~Upset\overit:Yup. Jam afternoon, pada November 20.
GetHuman:Adakah anda menghubungi Charter Communications, dan jika demikian, bagaimana?
GetHuman:Dan antara Charter Communications masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~Upset\overit senarai masalah biasa Charter Communications)
~Upset\overit:"Payment Arrangement" itulah sebabnya saya mencuba to call.
Ulasan ~Upset\overit terhadap Charter Communications perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Charter Communications GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~Upset\overit:I have been a customer for two years. During that time I called customer service and told them my modem was out dated and slow. She said it was fine. When a rep came to my house a few months later he said it is a VERY old model and finally had a new one. then when I hooked up cable with my $** a month Internet. The installer didn't want to get I to my attic and not knowing I was there mouthed f---, very dramatically. Then he left the whole mess for me to complete the installation WIRES EVERYWHERE! I let it slide because it was valentine's day and well .. I understand not wanting to be at work. But not even a month later I was hung up on by customer service then treated like a moron by the second. She said "ma'am let me say this in a different way so you can understand" I then proceeded to repeat what she was "trying" to get me to understand. I spoke to her for over and hour and when I got on the the phone with a "supervisor" he also treated me like I didn't understand what they were sa
GetHuman:Mari kita mengukur pengalaman anda menghubungi Charter Communications. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Charter Communications?
~Upset\overit:Saya memberi mereka three dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~Upset\overit:Saya akan memberi mereka four daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Charter Communications untuk mengatasi masalah anda dengan cepat dan berkesan?
~Upset\overit:Untuk itu saya katakan three daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Charter Communications lain?
~Upset\overit:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Charter Communications mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~Upset\overit diambil dari Charter Communications masalah perkhidmatan pelanggannya yang berlaku pada November 20, 2017.