Ceva Logistics: I could not locate my order using the tracking...
Ceva Logistics Ulasan pelanggan oleh pengguna GetHuman GetHuman-160502 dari November 19, 2017
Latar belakang kes GetHuman-160502
GetHuman:GetHuman-160502 - bolehkah anda memberitahu pelanggan Ceva Logistics kami yang lain kapan kes anda berlaku?
GetHuman-160502:Yeah. Jam middle of the night, pada November 12.
GetHuman:Adakah anda menghubungi Ceva Logistics, dan jika demikian, bagaimana?
GetHuman:Dan antara Ceva Logistics masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan GetHuman-160502 senarai masalah biasa Ceva Logistics)
GetHuman-160502:"Track item" itulah sebabnya saya mencuba to call.
Ulasan GetHuman-160502 terhadap Ceva Logistics perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Ceva Logistics GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
GetHuman-160502:I could not locate my order using the tracking number given by sharper image ** hours after I was given it. I called ceva and the woman who answered was very rude and said very quickly "give it another ** hours" and hung up! I did and it was still not there so I called sharper image. Sharper image could not locate it on ceva's site either and nobody was answering the phone so they had to leave messages and I had to wait. * days later I got an email confirming the tracking number and an explanation that ceva was behind due to the holidays. I then get a call from a boston number that I did not answer during dinner and since there was not a message left I did not call it back until I saw that the same number was there twice with no message left. When the woman answered I asked if they were calling to schedule a delivery and she told me I need to "check my messages" and I told her she was being very rude and there was not a message left and she says she cant help me without a tracking numb
GetHuman:Mari kita mengukur pengalaman anda menghubungi Ceva Logistics. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Ceva Logistics?
GetHuman-160502:Saya memberi mereka two dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
GetHuman-160502:Saya akan memberi mereka five daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Ceva Logistics untuk mengatasi masalah anda dengan cepat dan berkesan?
GetHuman-160502:Untuk itu saya katakan four daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Ceva Logistics lain?
GetHuman-160502:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Ceva Logistics mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari GetHuman-160502 diambil dari Ceva Logistics masalah perkhidmatan pelanggannya yang berlaku pada November 12, 2017.