Care Credit: Getting ** to ** automated calls a day and neve...
Care Credit Ulasan pelanggan oleh pengguna GetHuman ~montytruth dari November 12, 2017
Background on ~montytruth's case
GetHuman: ~montytruth - can you tell our other Care Credit customers when your case took place?
~montytruth: Yeah. It was middle of the night, on November 11.
GetHuman: Did you reach out to Care Credit, and if so, how?
GetHuman: And which of these common Care Credit customer issues best describes the reason you wanted to talk to them?
(Shows ~montytruth a list of common Care Credit problems)
~montytruth: "Make/Chase a claim" was why I was trying to call.
~montytruth's review of Care Credit customer service
GetHuman: So how would you sum up your experience for GetHuman's Care Credit customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~montytruth: Getting ** to ** automated calls a day and never anyone there.*After close to *** calls in one week someone was actually there and they got an ear full, I didn't give them a chance to tell me what they wanted or who they were looking for. I read them the riot act based on harassing phone calls as spelled out in the Fair Credit Reporting Act. If you can't stop the calls you can fight them*Know your rights, read about it at http:**credit.about.com*
GetHuman: Let's quantify your experience contacting Care Credit. On a scale of 1 to 5, how easy is it go get help on a Care Credit problem?
~montytruth: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~montytruth: I'd give them a two out of five on communication.
GetHuman: And what about Care Credit's ability to quickly and effectively address your problem?
~montytruth: For that I would say one out of five.
GetHuman: And finally- any advice for other Care Credit customers?
~montytruth: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Care Credit mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~montytruth taken from his Care Credit customer service problem that occurred on November 11, 2017.