Care Credits phone system is the worst I have e...

Care Credit Ulasan pelanggan oleh pengguna GetHuman ~Kirsten dari November 16, 2017

Background on ~Kirsten's case

GetHuman: ~Kirsten - can you tell our other Care Credit customers when your case took place?
~Kirsten: Yes I can. It was middle of the night, on November 11.
GetHuman: Did you reach out to Care Credit, and if so, how?
~Kirsten: I used the 877-295-2080 number I found for on the GetHuman Care Credit customer phone number page I was on: Care Credit Customer Service Phone Number
GetHuman: And which of these common Care Credit customer issues best describes the reason you wanted to talk to them?
(Shows ~Kirsten a list of common Care Credit problems)
~Kirsten: "Renew coverage" was why I was trying to call.

~Kirsten's review of Care Credit customer service

GetHuman: So how would you sum up your experience for GetHuman's Care Credit customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Kirsten: Care Credits phone system is the worst I have ever experienced. I can confirm that hitting the * over and over will bypass the system and get you to a human but be prepared because once through, the foreign representative hangs up on you. The language barrier is a huge problem and I wish a large company like care credit would keep the jobs in America. It sickens me! On the bright side, my issue was resolved in a favorable manner.
GetHuman: Let's quantify your experience contacting Care Credit. On a scale of 1 to 5, how easy is it go get help on a Care Credit problem?
~Kirsten: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Kirsten: I'd give them a one out of five on communication.
GetHuman: And what about Care Credit's ability to quickly and effectively address your problem?
~Kirsten: For that I would say five out of five.
GetHuman: And finally- any advice for other Care Credit customers?
~Kirsten: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Care Credit mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~Kirsten taken from his Care Credit customer service problem that occurred on November 11, 2017.

Care Credit

3.13 of 5 stars | 78 reviews

~Kirsten's Care Credit Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Care Credit, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Care Credit in any way.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!