California Public Employees Retirement System (CalPERS): My sick father was expected to receive spousal...
California Public Employees Retirement System (CalPERS) Ulasan pelanggan oleh pengguna GetHuman ~scooter dari November 12, 2017
Latar belakang kes ~scooter
GetHuman:~scooter - bolehkah anda memberitahu pelanggan California Public Employees Retirement System (CalPERS) kami yang lain kapan kes anda berlaku?
~scooter:Yeah. Jam evening, pada November 7.
GetHuman:Adakah anda menghubungi California Public Employees Retirement System (CalPERS), dan jika demikian, bagaimana?
GetHuman:Dan antara California Public Employees Retirement System (CalPERS) masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~scooter senarai masalah biasa California Public Employees Retirement System (CalPERS))
~scooter:"Get financial advice" itulah sebabnya saya mencuba to call.
Ulasan ~scooter terhadap California Public Employees Retirement System (CalPERS) perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan California Public Employees Retirement System (CalPERS) GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~scooter:My sick father was expected to receive spousal benefits after my mom passed but *.* months later my father passed without receiving anything from CalPERS. They even cut his medical benefits at the first of the following month and their web site clearly states your medical will be continued. When attempting to phone CalPERS you wait between **-*** minutes and if you're lucky enough to call in the AM, you may have the opportunity to receive a call back later in the day. They claim it will take * months minimum to process a claim. They state my letter was received one month after it was actually delivered by USPS and I have proof of delivery receipt. If they need an additional two months to process, they will claim your letter was received two months later than it actually was. If my father had needed those funds to eat he would have starved to death. At this point in time it's been over * months and the beneficiaries have yet to see one penny from CalPERS. Needless to say they're
GetHuman:Mari kita mengukur pengalaman anda menghubungi California Public Employees Retirement System (CalPERS). Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah California Public Employees Retirement System (CalPERS)?
~scooter:Saya memberi mereka four dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~scooter:Saya akan memberi mereka three daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan California Public Employees Retirement System (CalPERS) untuk mengatasi masalah anda dengan cepat dan berkesan?
~scooter:Untuk itu saya katakan five daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan California Public Employees Retirement System (CalPERS) lain?
~scooter:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk California Public Employees Retirement System (CalPERS) mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~scooter diambil dari California Public Employees Retirement System (CalPERS) masalah perkhidmatan pelanggannya yang berlaku pada November 7, 2017.