California Department of Motor Vehicles (DMV/RMV): I have worked in Customer Support for several y...
California Department of Motor Vehicles (DMV/RMV) Ulasan pelanggan oleh pengguna GetHuman ~Appalling neglect dari November 20, 2017
Latar belakang kes ~Appalling neglect
GetHuman:~Appalling neglect - bolehkah anda memberitahu pelanggan California Department of Motor Vehicles (DMV/RMV) kami yang lain kapan kes anda berlaku?
~Appalling neglect:Yes I can. Jam morning, pada November 14.
GetHuman:Adakah anda menghubungi California Department of Motor Vehicles (DMV/RMV), dan jika demikian, bagaimana?
GetHuman:Dan antara California Department of Motor Vehicles (DMV/RMV) masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~Appalling neglect senarai masalah biasa California Department of Motor Vehicles (DMV/RMV))
~Appalling neglect:"DUI" itulah sebabnya saya mencuba to call.
Ulasan ~Appalling neglect terhadap California Department of Motor Vehicles (DMV/RMV) perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan California Department of Motor Vehicles (DMV/RMV) GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~Appalling neglect:I have worked in Customer Support for several years, and this was a truly appalling experience. First time I called in t around **am, I got a recorded msg saying that they were experiencing unusually high volumes. There was no option to get a call back, no option to hold, just a msg saying that they won't be offering any help or service at this time. second time I called back around **. I was put on hold for around ** minutes, then I was connected, and instantly hung up on. I could hear the phone connection go through, and instantly disconnect. I've worked in call centers long enough to know what this sound means. This was no accident, I was intentionally hung up on without one word spoken to me.**Third time I called in, around **:**, the exact same thing happened. Waited for around *** minutes, then I hear the connection, then an immediate disconnection. Hung up on again. Honestly, this is absolutely unacceptable. I don't work in Customer Support over ** hours a week just to spend my
GetHuman:Mari kita mengukur pengalaman anda menghubungi California Department of Motor Vehicles (DMV/RMV). Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah California Department of Motor Vehicles (DMV/RMV)?
~Appalling neglect:Saya memberi mereka two dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~Appalling neglect:Saya akan memberi mereka five daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan California Department of Motor Vehicles (DMV/RMV) untuk mengatasi masalah anda dengan cepat dan berkesan?
~Appalling neglect:Untuk itu saya katakan four daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan California Department of Motor Vehicles (DMV/RMV) lain?
~Appalling neglect:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk California Department of Motor Vehicles (DMV/RMV) mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~Appalling neglect diambil dari California Department of Motor Vehicles (DMV/RMV) masalah perkhidmatan pelanggannya yang berlaku pada November 14, 2017.