Build-A-Bear Workshop, Inc.: Was overcharged, waited in line for * hrs due t...
Build-A-Bear Workshop, Inc. Ulasan pelanggan oleh pengguna GetHuman GetHuman-megpie dari Disember 8, 2017
Latar belakang kes GetHuman-megpie
GetHuman:GetHuman-megpie - bolehkah anda memberitahu pelanggan Build-A-Bear Workshop, Inc. kami yang lain kapan kes anda berlaku?
GetHuman-megpie:Yup. Jam morning, pada November 28.
GetHuman:Adakah anda menghubungi Build-A-Bear Workshop, Inc., dan jika demikian, bagaimana?
GetHuman:Dan antara Build-A-Bear Workshop, Inc. masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan GetHuman-megpie senarai masalah biasa Build-A-Bear Workshop, Inc.)
GetHuman-megpie:"Warranty claim" itulah sebabnya saya mencuba to call.
Ulasan GetHuman-megpie terhadap Build-A-Bear Workshop, Inc. perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Build-A-Bear Workshop, Inc. GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
GetHuman-megpie:Was overcharged, waited in line for * hrs due to poor staffing, and treated poorly.
GetHuman:Bolehkah anda memberitahu kami yang lain sedikit daripada apa yang berlaku di 11/28/17?
GetHuman-megpie:Took my nieces and nephew (triplets) to Build a Bear for the *th birthday. I also have two kids of my own. There was one girl working when we first arrived in the store. She ran between stuffing the bears and the register and the stuffing machine even ran out and she had to run to get more. I felt sorry for the worker...Then another girl arrived and seemed annoyed right from the start. I asked if they had the purple care bear in back because there were not any our front. She told me to go online and purchase what I wanted. I told her that I was treating the kids for their birthday and we could not leave empty handed especially after how long we waited in like already and how excited they were. Well, after waiting * hours in like, the kids were getting tired and cranky. My * year old child was screaming and had to be changed. I handed my husband my card and told him to purchase the items. When he came out with the receipt I noticed I was overcharged. I went back inside to resolve it and the the register worker told me I would have to get back in line...and wait another hour?? I refused and she said that I was charged what I was supposed to be charged..Still not budging she finally said she could refund me * dollars...even though I was supposed to get **. I had enough and walked out. The whole experience was terrible. After waiting in the * hr line the least we could have gotten was good customer service. the worker who stuffed the bears was overworked and had no energy left by the time we got to her.
GetHuman:Mari kita mengukur pengalaman anda menghubungi Build-A-Bear Workshop, Inc.. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Build-A-Bear Workshop, Inc.?
GetHuman-megpie:Saya memberi mereka two dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
GetHuman-megpie:Saya akan memberi mereka one daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Build-A-Bear Workshop, Inc. untuk mengatasi masalah anda dengan cepat dan berkesan?
GetHuman-megpie:Untuk itu saya katakan two daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Build-A-Bear Workshop, Inc. lain?
GetHuman-megpie:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Build-A-Bear Workshop, Inc. mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari GetHuman-megpie diambil dari Build-A-Bear Workshop, Inc. masalah perkhidmatan pelanggannya yang berlaku pada November 28, 2017.