Boost Mobile: The excellent service was the second time I cal...
Boost Mobile Ulasan pelanggan oleh pengguna GetHuman ~Larry dari November 26, 2017
Background on ~Larry's case
GetHuman: ~Larry - can you tell our other Boost Mobile customers when your case took place?
~Larry: Yup. It was morning, on November 25.
GetHuman: Did you reach out to Boost Mobile, and if so, how?
GetHuman: And which of these common Boost Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~Larry a list of common Boost Mobile problems)
~Larry: "Setup service" was why I was trying to call.
~Larry's review of Boost Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's Boost Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Larry: The excellent service was the second time I called. Mark great guy helped alot.*My first call connected to a woman with a bad attitude, I had asked before being transferred to make sure not to send me to a voice automated system I had been fighting that system for the previous hour. After a moment of silence she said fine and transferred me to a autovoice system anyway. I hung up and called this number again got a great guy named Mark...
GetHuman: Let's quantify your experience contacting Boost Mobile. On a scale of 1 to 5, how easy is it go get help on a Boost Mobile problem?
~Larry: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Larry: I'd give them a five out of five on communication.
GetHuman: And what about Boost Mobile's ability to quickly and effectively address your problem?
~Larry: For that I would say one out of five.
GetHuman: And finally- any advice for other Boost Mobile customers?
~Larry: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Boost Mobile mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~Larry taken from his Boost Mobile customer service problem that occurred on November 25, 2017.