Boost Mobile: I'm a retailer, and besides our dealer line (wh...
Boost Mobile Ulasan pelanggan oleh pengguna GetHuman ~boostguy dari November 25, 2017
Background on ~boostguy's case
GetHuman: ~boostguy - can you tell our other Boost Mobile customers when your case took place?
~boostguy: Yeah. It was afternoon, on November 24.
GetHuman: Did you reach out to Boost Mobile, and if so, how?
GetHuman: And which of these common Boost Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~boostguy a list of common Boost Mobile problems)
~boostguy: "Overcharge/Strange charge" was why I was trying to call.
~boostguy's review of Boost Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's Boost Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~boostguy: I'm a retailer, and besides our dealer line (which I won't share, sorry lol) this is by far the fastest way to reach them. Our customer service is generally excellent with good English, but every once in awhile you'll get a new person who doesn't know very much or is very hard to understand (for an English speaker, but most of them speak Spanish as well)
GetHuman: Let's quantify your experience contacting Boost Mobile. On a scale of 1 to 5, how easy is it go get help on a Boost Mobile problem?
~boostguy: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~boostguy: I'd give them a five out of five on communication.
GetHuman: And what about Boost Mobile's ability to quickly and effectively address your problem?
~boostguy: For that I would say two out of five.
GetHuman: And finally- any advice for other Boost Mobile customers?
~boostguy: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Boost Mobile mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~boostguy taken from his Boost Mobile customer service problem that occurred on November 24, 2017.