Biggerbooks.com: I could not recommend anyone NOT to purchase an...
Biggerbooks.com Ulasan pelanggan oleh pengguna GetHuman ~Blossom dari November 17, 2017
Latar belakang kes ~Blossom
GetHuman:~Blossom - bolehkah anda memberitahu pelanggan Biggerbooks.com kami yang lain kapan kes anda berlaku?
~Blossom:Yeah. Jam afternoon, pada November 11.
GetHuman:Adakah anda menghubungi Biggerbooks.com, dan jika demikian, bagaimana?
GetHuman:Dan antara Biggerbooks.com masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~Blossom senarai masalah biasa Biggerbooks.com)
~Blossom:"Returns" itulah sebabnya saya mencuba to call.
Ulasan ~Blossom terhadap Biggerbooks.com perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Biggerbooks.com GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~Blossom:I could not recommend anyone NOT to purchase anything from this company enough. I had an awful experience with BiggerBooks that went on for about * months. I purchased a study guide book that was supposed to come with a flash drive. First, they contacted to let me know after I had paid for the book that shipment would be delayed because they did not have the book. When I finally received it (* weeks later), they did not send me the flash drive with the book. I called and all they could tell me was they "didn't know why" I had not received it and that they would call me back when they had more information because their manager on his lunch break, They called me back * days later and said they were sending me the flash drive and I would receive it within *-* days. I never received it so I called again. They had no information to give to me about where the flash drive was or why I had not yet received it. All they could tell me to do was to keep checking my email. However, I never receive
GetHuman:Mari kita mengukur pengalaman anda menghubungi Biggerbooks.com. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Biggerbooks.com?
~Blossom:Saya memberi mereka one dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~Blossom:Saya akan memberi mereka one daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Biggerbooks.com untuk mengatasi masalah anda dengan cepat dan berkesan?
~Blossom:Untuk itu saya katakan one daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Biggerbooks.com lain?
~Blossom:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Biggerbooks.com mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~Blossom diambil dari Biggerbooks.com masalah perkhidmatan pelanggannya yang berlaku pada November 11, 2017.
Biggerbooks.com
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Ulasan ~Blossom Biggerbooks.com
Kesukaran mencari pertolongan
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Kualiti komunikasi
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Ketepatan masa dan profesionalisme
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Peringkat perkhidmatan pelanggan secara keseluruhan
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GetHuman mengumpulkan dan menyebarkan ulasan, panduan cara, petua, peretasan dan maklumat hubungan rahsia untuk syarikat seperti Biggerbooks.com, yang diperoleh oleh pelanggan seperti anda, untuk membantu kami semua mendapatkan perkhidmatan pelanggan dengan lebih baik, lebih cepat dan lebih mudah. GetHuman tidak berafiliasi dengan Biggerbooks.com dengan cara apa pun.