Bank of America Credit Card Servicing - Priority Card Services: I have a couple of credit cards with BofA. I've...
Bank of America Credit Card Servicing - Priority Card Services Ulasan pelanggan oleh pengguna GetHuman ~JRE23 dari November 15, 2017
Latar belakang kes ~JRE23
GetHuman:~JRE23 - bolehkah anda memberitahu pelanggan Bank of America Credit Card Servicing - Priority Card Services kami yang lain kapan kes anda berlaku?
~JRE23:Sure. Jam middle of the night, pada November 11.
GetHuman:Adakah anda menghubungi Bank of America Credit Card Servicing - Priority Card Services, dan jika demikian, bagaimana?
GetHuman:Dan antara Bank of America Credit Card Servicing - Priority Card Services masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~JRE23 senarai masalah biasa Bank of America Credit Card Servicing - Priority Card Services)
~JRE23:"Setup an account" itulah sebabnya saya mencuba to call.
Ulasan ~JRE23 terhadap Bank of America Credit Card Servicing - Priority Card Services perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Bank of America Credit Card Servicing - Priority Card Services GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~JRE23:I have a couple of credit cards with BofA. I've been a customer since ****. In March of ****, I made a payment on my BofA Amex card online with my checking account. A few days later, I was told that the payment was returned unpaid. I asked why, they said they could not find my checking account. I told them they were the only ones that had that problem. They in turn froze my Amex and said that I can only pay with debit card or cash and they gotta have * consecutive payments that clear before they can reinstate my account. I paid with my debit card to replace the "returned" payment. Then this month when I tried to make a payment, they told me I have to pay with cash and they can not take payments over the phone. I spoke with a couple other "customer service" reps, and the last one said my account has been closed because of the returned payment. They said the only way to re-open my account is to run my credit again.
GetHuman:Mari kita mengukur pengalaman anda menghubungi Bank of America Credit Card Servicing - Priority Card Services. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Bank of America Credit Card Servicing - Priority Card Services?
~JRE23:Saya memberi mereka four dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~JRE23:Saya akan memberi mereka five daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Bank of America Credit Card Servicing - Priority Card Services untuk mengatasi masalah anda dengan cepat dan berkesan?
~JRE23:Untuk itu saya katakan five daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Bank of America Credit Card Servicing - Priority Card Services lain?
~JRE23:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Bank of America Credit Card Servicing - Priority Card Services mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~JRE23 diambil dari Bank of America Credit Card Servicing - Priority Card Services masalah perkhidmatan pelanggannya yang berlaku pada November 11, 2017.