I called Atlantic City Electric in February, Ma...
Atlantic City Electric Ulasan pelanggan oleh pengguna GetHuman ~unhappy customer dari November 27, 2017
Latar belakang kes ~unhappy customer
GetHuman:~unhappy customer - bolehkah anda memberitahu pelanggan Atlantic City Electric kami yang lain kapan kes anda berlaku?
~unhappy customer:Yes. Jam morning, pada November 26.
GetHuman:Adakah anda menghubungi Atlantic City Electric, dan jika demikian, bagaimana?
GetHuman:Dan antara Atlantic City Electric masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~unhappy customer senarai masalah biasa Atlantic City Electric)
~unhappy customer:"Cancel service" itulah sebabnya saya mencuba to call.
Ulasan ~unhappy customer terhadap Atlantic City Electric perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Atlantic City Electric GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~unhappy customer:I called Atlantic City Electric in February, March, and April, ****. My February electric bill was over $*** dollars. I called in February to inform ACE that this was wrong. They said they would send it to their billing department to investigate and it should be resolved by my next bill. When I got my next bill, it was not resolved and my balance was $***.** I called again. There was nothing in their records that anything was done so they were going to send it to billing again. My April bill was $***.**. I called again. I talked to Marvin who informed me that the billing department looked into this and they said the bill was correct and is going to stay as is. I stressed that I did not use more electricity in February and I did not know why the bill was so high. Marvin basically said that was my problem to figure out. Some one obviously took a wrong reading in February or wrote the numbers down wrong. Their chart has me using more electricity in February **** that I used i
GetHuman:Mari kita mengukur pengalaman anda menghubungi Atlantic City Electric. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Atlantic City Electric?
~unhappy customer:Saya memberi mereka three dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~unhappy customer:Saya akan memberi mereka one daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Atlantic City Electric untuk mengatasi masalah anda dengan cepat dan berkesan?
~unhappy customer:Untuk itu saya katakan five daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Atlantic City Electric lain?
~unhappy customer:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Atlantic City Electric mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~unhappy customer diambil dari Atlantic City Electric masalah perkhidmatan pelanggannya yang berlaku pada November 26, 2017.