Assurance Wireless: was very disappointed with he representatives a...
Assurance Wireless Ulasan pelanggan oleh pengguna GetHuman GetHuman-223991 dari November 26, 2017
Latar belakang kes GetHuman-223991
GetHuman:GetHuman-223991 - bolehkah anda memberitahu pelanggan Assurance Wireless kami yang lain kapan kes anda berlaku?
GetHuman-223991:Sure. Jam evening, pada November 19.
GetHuman:Adakah anda menghubungi Assurance Wireless, dan jika demikian, bagaimana?
GetHuman:Dan antara Assurance Wireless masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan GetHuman-223991 senarai masalah biasa Assurance Wireless)
GetHuman-223991:"Technical support" itulah sebabnya saya mencuba to call.
Ulasan GetHuman-223991 terhadap Assurance Wireless perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Assurance Wireless GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
GetHuman-223991:was very disappointed with he representatives at assurance. My ** year old mother had been waiting since Oct,**** for a replacement phone. every time she would call she would get different representatives telling her different things, she would receive her phone in ten days, they had to send her another application, we are waiting for the government to approve the application. my mother got tired of waiting and being lied to. this carried over until ****. today I called assurance ireless and spoke to two reps. they said they were sorry that my mother had to go though without a phone. then 'Rino', said that she needed my mother phone that she had the account with. my mother had not had a phone since Oct, ****. and when she first phone in she had given them the information then. now since they messed up on their part they want her to try to remember her old phone number. she does not. Then when I asked for another way to register a complaint they did not have a e-mail for me to contact
GetHuman:Mari kita mengukur pengalaman anda menghubungi Assurance Wireless. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Assurance Wireless?
GetHuman-223991:Saya memberi mereka three dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
GetHuman-223991:Saya akan memberi mereka four daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Assurance Wireless untuk mengatasi masalah anda dengan cepat dan berkesan?
GetHuman-223991:Untuk itu saya katakan three daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Assurance Wireless lain?
GetHuman-223991:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Assurance Wireless mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari GetHuman-223991 diambil dari Assurance Wireless masalah perkhidmatan pelanggannya yang berlaku pada November 19, 2017.