Assurance Wireless: I spoke with a live agent and was told that due...
Assurance Wireless Ulasan pelanggan oleh pengguna GetHuman ~Dottie M Wright dari November 24, 2017
Background on ~Dottie M Wright's case
GetHuman: ~Dottie M Wright - can you tell our other Assurance Wireless customers when your case took place?
~Dottie M Wright: Yup. It was afternoon, on November 15.
GetHuman: Did you reach out to Assurance Wireless, and if so, how?
GetHuman: And which of these common Assurance Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Dottie M Wright a list of common Assurance Wireless problems)
~Dottie M Wright: "Activate Plan" was why I was trying to call.
~Dottie M Wright's review of Assurance Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Assurance Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Dottie M Wright: I spoke with a live agent and was told that due to a change in address, I would have to recertify via postal mail and that the deadline date would be extended but my services were discontinued yesterday and I got a recording stating that I had to reapply.
GetHuman: Let's quantify your experience contacting Assurance Wireless. On a scale of 1 to 5, how easy is it go get help on a Assurance Wireless problem?
~Dottie M Wright: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Dottie M Wright: I'd give them a one out of five on communication.
GetHuman: And what about Assurance Wireless's ability to quickly and effectively address your problem?
~Dottie M Wright: For that I would say four out of five.
GetHuman: And finally- any advice for other Assurance Wireless customers?
~Dottie M Wright: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Assurance Wireless mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~Dottie M Wright taken from his Assurance Wireless customer service problem that occurred on November 15, 2017.