American Home Shield: The *st time we had any contact with American H...
American Home Shield Ulasan pelanggan oleh pengguna GetHuman ~Walter Lamar dari November 22, 2017
Latar belakang kes ~Walter Lamar
GetHuman:~Walter Lamar - bolehkah anda memberitahu pelanggan American Home Shield kami yang lain kapan kes anda berlaku?
~Walter Lamar:Yes I can. Jam evening, pada November 18.
GetHuman:Adakah anda menghubungi American Home Shield, dan jika demikian, bagaimana?
GetHuman:Dan antara American Home Shield masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~Walter Lamar senarai masalah biasa American Home Shield)
~Walter Lamar:"Change or cancel account" itulah sebabnya saya mencuba to call.
Ulasan ~Walter Lamar terhadap American Home Shield perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan American Home Shield GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~Walter Lamar:The *st time we had any contact with American Home Shield was when our upstairs AC unit was freezing up. It took them * days to get a contractor out to fix the problem, which wasn't to bad since it was before it started getting really hot. Then about * months later I was out of town and water started leaking out of our fire alarm and ceiling fan in one of our bedrooms. it took another * days for a contractor to be dispatched and once he was he found that the drip pan of our downstairs AC unit was the problem. He wrote it up and we had to contact them to find out when they would be back to replace the pan. We were told it would take * to * days for parts. My wife called * other AC companies and was told they could have it the next day. When they finally arrived to replace the pan they had the wrong part. The AC guy said he would call the shop and have them bring the right one out. So at this point we asked I thought it took * to * days to get the part. The service tech told us
GetHuman:Mari kita mengukur pengalaman anda menghubungi American Home Shield. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah American Home Shield?
~Walter Lamar:Saya memberi mereka one dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~Walter Lamar:Saya akan memberi mereka two daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan American Home Shield untuk mengatasi masalah anda dengan cepat dan berkesan?
~Walter Lamar:Untuk itu saya katakan three daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan American Home Shield lain?
~Walter Lamar:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk American Home Shield mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~Walter Lamar diambil dari American Home Shield masalah perkhidmatan pelanggannya yang berlaku pada November 18, 2017.