American Eagle Outfitters: My daughter and I were long time customers of A...
American Eagle Outfitters Ulasan pelanggan oleh pengguna GetHuman ~attackedataerie dari November 4, 2017
Latar belakang kes ~attackedataerie
GetHuman:~attackedataerie - bolehkah anda memberitahu pelanggan American Eagle Outfitters kami yang lain kapan kes anda berlaku?
~attackedataerie:Sure. Jam middle of the night, pada Oktober 30.
GetHuman:Adakah anda menghubungi American Eagle Outfitters, dan jika demikian, bagaimana?
GetHuman:Dan antara American Eagle Outfitters masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~attackedataerie senarai masalah biasa American Eagle Outfitters)
~attackedataerie:"Cancel Order" itulah sebabnya saya mencuba to call.
Ulasan ~attackedataerie terhadap American Eagle Outfitters perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan American Eagle Outfitters GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~attackedataerie:My daughter and I were long time customers of Aerie in Fairview Heights, Illinois. We were falsely accused of stealing "panties." The store manager brought my daughter to tears and I'd never seen anything like it. I called AE customer service who tried to blow it off. I asked for a director or someone to call me. They didn't. I called Cust Service back and they assured me the mgr had been spoken to. I was dissatified with that response. My daughter and her sister visited the store again and this time the store mgr stalked my daughters saying snide remarks and then a "Gooooood Byeeee!" when they left. My older daugher had never seen anything like it. I called AE cust service asking again for the director to call me. They never did. We stayed away from Aerie for months but went in yesterday to buy a birthday gift. Three of the workers huddled together and would look up at us. Then one came over and said it's been a long time since you've been here. This brought back all the
GetHuman:Mari kita mengukur pengalaman anda menghubungi American Eagle Outfitters. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah American Eagle Outfitters?
~attackedataerie:Saya memberi mereka five dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~attackedataerie:Saya akan memberi mereka four daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan American Eagle Outfitters untuk mengatasi masalah anda dengan cepat dan berkesan?
~attackedataerie:Untuk itu saya katakan five daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan American Eagle Outfitters lain?
~attackedataerie:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk American Eagle Outfitters mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~attackedataerie diambil dari American Eagle Outfitters masalah perkhidmatan pelanggannya yang berlaku pada Oktober 30, 2017.