Amazon: after spending ** minutes with some who could b...
Amazon Ulasan pelanggan oleh pengguna GetHuman ~stephen blacker dari November 26, 2017
Background on ~stephen blacker's case
GetHuman: ~stephen blacker - can you tell our other Amazon customers when your case took place?
~stephen blacker: Sure. It was middle of the night, on November 17.
GetHuman: Did you reach out to Amazon, and if so, how?
GetHuman: And which of these common Amazon customer issues best describes the reason you wanted to talk to them?
(Shows ~stephen blacker a list of common Amazon problems)
~stephen blacker: "Payment Arrangement" was why I was trying to call.
~stephen blacker's review of Amazon customer service
GetHuman: So how would you sum up your experience for GetHuman's Amazon customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~stephen blacker: after spending ** minutes with some who could barely speak english..attempting to change a shipping address...which i kept spelling out..and he said he did this..today i see it is going to the incorrect address..i am going to contact jeff bezos office...
GetHuman: Let's quantify your experience contacting Amazon. On a scale of 1 to 5, how easy is it go get help on a Amazon problem?
~stephen blacker: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~stephen blacker: I'd give them a five out of five on communication.
GetHuman: And what about Amazon's ability to quickly and effectively address your problem?
~stephen blacker: For that I would say three out of five.
GetHuman: And finally- any advice for other Amazon customers?
~stephen blacker: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Amazon mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~stephen blacker taken from his Amazon customer service problem that occurred on November 17, 2017.