Amazon: I email customer service: *****@***.com about...

Amazon Ulasan pelanggan oleh pengguna GetHuman ~freddie hall dari November 26, 2017

Background on ~freddie hall's case

GetHuman: ~freddie hall - can you tell our other Amazon customers when your case took place?
~freddie hall: Yeah. It was middle of the night, on November 24.
GetHuman: Did you reach out to Amazon, and if so, how?
~freddie hall: I used the 888-280-4331 number I found for on the GetHuman Amazon customer phone number page I was on: Amazon Customer Service Phone Number
GetHuman: And which of these common Amazon customer issues best describes the reason you wanted to talk to them?
(Shows ~freddie hall a list of common Amazon problems)
~freddie hall: "Change order" was why I was trying to call.

~freddie hall's review of Amazon customer service

GetHuman: So how would you sum up your experience for GetHuman's Amazon customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~freddie hall: I email customer service: *****@***.com about * to * days ago, have not received any type of respond as of this date (Feb.**, **** about cancelling * (three) orders of deductions from my credit card
GetHuman: Let's quantify your experience contacting Amazon. On a scale of 1 to 5, how easy is it go get help on a Amazon problem?
~freddie hall: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~freddie hall: I'd give them a three out of five on communication.
GetHuman: And what about Amazon's ability to quickly and effectively address your problem?
~freddie hall: For that I would say two out of five.
GetHuman: And finally- any advice for other Amazon customers?
~freddie hall: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Amazon mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~freddie hall taken from his Amazon customer service problem that occurred on November 24, 2017.

Amazon

4.14 of 5 stars | 1562 reviews

~freddie hall's Amazon Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Amazon, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Amazon in any way.

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