Amazon: CS live person answered right away with courteo...

Amazon Ulasan pelanggan oleh pengguna GetHuman ~Patricia Mampel dari November 27, 2017

Background on ~Patricia Mampel's case

GetHuman: ~Patricia Mampel - can you tell our other Amazon customers when your case took place?
~Patricia Mampel: Sure. It was morning, on November 26.
GetHuman: Did you reach out to Amazon, and if so, how?
~Patricia Mampel: I used the 888-280-4331 number I found for on the GetHuman Amazon customer phone number page I was on: Amazon Customer Service Phone Number
GetHuman: And which of these common Amazon customer issues best describes the reason you wanted to talk to them?
(Shows ~Patricia Mampel a list of common Amazon problems)
~Patricia Mampel: "Track order" was why I was trying to call.

~Patricia Mampel's review of Amazon customer service

GetHuman: So how would you sum up your experience for GetHuman's Amazon customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Patricia Mampel: CS live person answered right away with courteous attention.I'm a senior and she explained the refund process repeatedly for me.She handled refunds to my bank and mad a follow-up note for herself to check status next month to make sure I wouldn't be debited again.I'm so relieved because I was facing overdraft fees and only get soc-sec once per month income.God bless her!
GetHuman: Let's quantify your experience contacting Amazon. On a scale of 1 to 5, how easy is it go get help on a Amazon problem?
~Patricia Mampel: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Patricia Mampel: I'd give them a five out of five on communication.
GetHuman: And what about Amazon's ability to quickly and effectively address your problem?
~Patricia Mampel: For that I would say four out of five.
GetHuman: And finally- any advice for other Amazon customers?
~Patricia Mampel: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Amazon mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~Patricia Mampel taken from his Amazon customer service problem that occurred on November 26, 2017.


4.14 of 5 stars | 1562 reviews

~Patricia Mampel's Amazon Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Amazon, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Amazon in any way.

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