Airtel: internet package related complaint

Airtel Ulasan pelanggan oleh pengguna GetHuman GetHuman-sanjayda dari Disember 1, 2017

Background on GetHuman-sanjayda's case

GetHuman: GetHuman-sanjayda - can you tell our other Airtel customers when your case took place?
GetHuman-sanjayda: Sure. It was afternoon, on November 21.
GetHuman: Did you reach out to Airtel, and if so, how?
GetHuman-sanjayda: I used the +91-1800-103-4444 number I found for on the GetHuman Airtel customer phone number page I was on: Airtel Customer Service Phone Number
GetHuman: And which of these common Airtel customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-sanjayda a list of common Airtel problems)
GetHuman-sanjayda: "Phone Problem" was why I was trying to contact.

GetHuman-sanjayda's review of Airtel customer service

GetHuman: So how would you sum up your experience for GetHuman's Airtel customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-sanjayda: internet package related complaint
GetHuman: Can you tell the rest of us a bit more from what happened on 11/21/17?
GetHuman-sanjayda: In mobile the internet balance is showing less balance compared to the recharge i did few days back. Also there is difference in internet balance showing in airtel app and balance enquiry
GetHuman: Let's quantify your experience contacting Airtel. On a scale of 1 to 5, how easy is it go get help on a Airtel problem?
GetHuman-sanjayda: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-sanjayda: I'd give them a one out of five on communication.
GetHuman: And what about Airtel's ability to quickly and effectively address your problem?
GetHuman-sanjayda: For that I would say three out of five.
GetHuman: And finally- any advice for other Airtel customers?
GetHuman-sanjayda: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Airtel mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-sanjayda taken from his Airtel customer service problem that occurred on November 21, 2017.


2.00 of 5 stars | 9 reviews

GetHuman-sanjayda's Airtel Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Airtel, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Airtel in any way.

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