Airtel: call drops and services are horrible
Airtel Ulasan pelanggan oleh pengguna GetHuman GetHuman-ashinagi dari Disember 1, 2017
Background on GetHuman-ashinagi's case
GetHuman: GetHuman-ashinagi - can you tell our other Airtel customers when your case took place?
GetHuman-ashinagi: Yes. It was afternoon, on November 24.
GetHuman: Did you reach out to Airtel, and if so, how?
GetHuman: And which of these common Airtel customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-ashinagi a list of common Airtel problems)
GetHuman-ashinagi: "Service Outage" was why I was trying to contact.
GetHuman-ashinagi's review of Airtel customer service
GetHuman: So how would you sum up your experience for GetHuman's Airtel customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-ashinagi: call drops and services are horrible
GetHuman: Can you tell the rest of us a bit more from what happened on 11/24/17?
GetHuman-ashinagi: services are horrible, I have been customer of Airtel from ** years ,
GetHuman: Let's quantify your experience contacting Airtel. On a scale of 1 to 5, how easy is it go get help on a Airtel problem?
GetHuman-ashinagi: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-ashinagi: I'd give them a three out of five on communication.
GetHuman: And what about Airtel's ability to quickly and effectively address your problem?
GetHuman-ashinagi: For that I would say two out of five.
GetHuman: And finally- any advice for other Airtel customers?
GetHuman-ashinagi: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Airtel mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-ashinagi taken from his Airtel customer service problem that occurred on November 24, 2017.