Air Canada: when i got the call back the guy told me that i...

Air Canada Ulasan pelanggan oleh pengguna GetHuman ~mark dari November 26, 2017

Background on ~mark's case

GetHuman: ~mark - can you tell our other Air Canada customers when your case took place?
~mark: Sure. It was evening, on November 21.
GetHuman: Did you reach out to Air Canada, and if so, how?
~mark: I used the 514-393-3333 number I found for on the GetHuman Air Canada customer phone number page I was on: Air Canada Customer Service Phone Number
GetHuman: And which of these common Air Canada customer issues best describes the reason you wanted to talk to them?
(Shows ~mark a list of common Air Canada problems)
~mark: "Complaint" was why I was trying to call.

~mark's review of Air Canada customer service

GetHuman: So how would you sum up your experience for GetHuman's Air Canada customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mark: when i got the call back the guy told me that i*Lucy needed needed to press * or something when i initially made the call to get international. he then put me backon hold for another ** mins
GetHuman: Let's quantify your experience contacting Air Canada. On a scale of 1 to 5, how easy is it go get help on a Air Canada problem?
~mark: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mark: I'd give them a four out of five on communication.
GetHuman: And what about Air Canada's ability to quickly and effectively address your problem?
~mark: For that I would say five out of five.
GetHuman: And finally- any advice for other Air Canada customers?
~mark: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Air Canada mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~mark taken from his Air Canada customer service problem that occurred on November 21, 2017.

Air Canada

3.00 of 5 stars | 132 reviews

~mark's Air Canada Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Air Canada, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Air Canada in any way.

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