Advance Auto Parts: Worst experience I have ever had at an auto par...
Advance Auto Parts Ulasan pelanggan oleh pengguna GetHuman ~AustinReviewGuy dari November 20, 2017
Latar belakang kes ~AustinReviewGuy
GetHuman:~AustinReviewGuy - bolehkah anda memberitahu pelanggan Advance Auto Parts kami yang lain kapan kes anda berlaku?
~AustinReviewGuy:Yup. Jam middle of the night, pada November 18.
GetHuman:Adakah anda menghubungi Advance Auto Parts, dan jika demikian, bagaimana?
GetHuman:Dan antara Advance Auto Parts masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~AustinReviewGuy senarai masalah biasa Advance Auto Parts)
~AustinReviewGuy:"None of those really matches why I wanted to call Advance Auto Parts that day." itulah sebabnya saya mencuba to call.
Ulasan ~AustinReviewGuy terhadap Advance Auto Parts perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Advance Auto Parts GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~AustinReviewGuy:Worst experience I have ever had at an auto parts store. The "lamp out" light in my truck came on, so I pulled into the Advance Auto Parts store on *** near Anderson Mill in Austin. I walked in, stood in line, and then a counter person named "Bee" asked if she could help me. I started off by saying that I had a "lamp out" in my vehicle, but I wasn't sure which one. She responded by saying "what??" in a very condescending voice. I then explained that my "lamp out LIGHT" came on in my car and I would like to buy the light for it. She then responded, "I don't know what you are talking about (again in a very condescending voice) and asked if it was a light inside my vehicle, a brake light, etc." At this point, I had to ask her to please not speak to me in a condescending voice and that I all I wanted was to figure out which light needed to be replaced and buy it. Since then apologized (I later found out that it was her boss who was standing next to her) and followed me out to my veh
GetHuman:Mari kita mengukur pengalaman anda menghubungi Advance Auto Parts. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Advance Auto Parts?
~AustinReviewGuy:Saya memberi mereka one dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~AustinReviewGuy:Saya akan memberi mereka two daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Advance Auto Parts untuk mengatasi masalah anda dengan cepat dan berkesan?
~AustinReviewGuy:Untuk itu saya katakan five daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Advance Auto Parts lain?
~AustinReviewGuy:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Advance Auto Parts mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~AustinReviewGuy diambil dari Advance Auto Parts masalah perkhidmatan pelanggannya yang berlaku pada November 18, 2017.