Advance Auto Parts: I just want to express my EXTREMELY NEGATIVE ex...
Advance Auto Parts Ulasan pelanggan oleh pengguna GetHuman ~acabiya dari November 23, 2017
Latar belakang kes ~acabiya
GetHuman:~acabiya - bolehkah anda memberitahu pelanggan Advance Auto Parts kami yang lain kapan kes anda berlaku?
~acabiya:Yeah. Jam morning, pada November 20.
GetHuman:Adakah anda menghubungi Advance Auto Parts, dan jika demikian, bagaimana?
GetHuman:Dan antara Advance Auto Parts masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~acabiya senarai masalah biasa Advance Auto Parts)
~acabiya:"None of those really matches why I wanted to call Advance Auto Parts that day." itulah sebabnya saya mencuba to call.
Ulasan ~acabiya terhadap Advance Auto Parts perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Advance Auto Parts GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~acabiya:I just want to express my EXTREMELY NEGATIVE experience on the Advance Auto located on R****o Grande Puerto Rico.**I was passing almost in front of Advanced Auto store when my brakes failed. Just to mention I'm not a mechanic, BUT I know how to fix almost any car because it's like a hobby. I verified the car when the brakes failed and saw that my wife's car had broken the car front disks because the pads were damaged.**I entered the store at **:** PM. The person in front told me where the line for car services was. There was ONLY * person in front of me. I waited for about * to * minutes and the person in front of me left. I went to the counter. The person attending left and another guy came, but he went to the computer besides me. He saw me but called a person that was not in line, I mentioned I was next on line and the person he called said, that it was ok, BUT he said that he will attend her. The person came to purchase * tire without installation. It took him quite a long
GetHuman:Mari kita mengukur pengalaman anda menghubungi Advance Auto Parts. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Advance Auto Parts?
~acabiya:Saya memberi mereka three dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~acabiya:Saya akan memberi mereka two daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Advance Auto Parts untuk mengatasi masalah anda dengan cepat dan berkesan?
~acabiya:Untuk itu saya katakan five daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Advance Auto Parts lain?
~acabiya:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Advance Auto Parts mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~acabiya diambil dari Advance Auto Parts masalah perkhidmatan pelanggannya yang berlaku pada November 20, 2017.