Wechat team, I sent you an email couple days ag...
WeChat Ulasan pelanggan oleh pengguna GetHuman GetHuman-muriana_ dari Disember 3, 2017
Latar belakang kes GetHuman-muriana_
GetHuman:GetHuman-muriana_ - bolehkah anda memberitahu pelanggan WeChat kami yang lain kapan kes anda berlaku?
GetHuman-muriana_:Yup. Jam middle of the night, pada November 27.
GetHuman:Adakah anda menghubungi WeChat, dan jika demikian, bagaimana?
GetHuman:Dan antara WeChat masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan GetHuman-muriana_ senarai masalah biasa WeChat)
GetHuman-muriana_:"Make a purchase" itulah sebabnya saya mencuba to contact.
Ulasan GetHuman-muriana_ terhadap WeChat perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan WeChat GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
GetHuman-muriana_:Wechat team, I sent you an email couple days ago and there isn't any reply from you at all.**In my previous inquiry, I created few accounts with Wechat and deleted it as well due some reasons.**I wanted to create new account just now but it wouldnt allow me. The message said about linking and unlinking phone number numerous time in a month. Try again next month. I have never encounter this before. My questions are:***. I have always unlink my number and use email address and created wechat ID to log in. Does it mean even if after I unlink my phone number, it is still actually link to my wechat ID in your database? If its yes, what is the point of providing function to unlink phone number?***. I only have * email address and used it on old wechat ID that I deleted long time ago. Apparently, I couldn't use same email address to link into new wechat ID because it is link to old deleted wechat ID. I have to create new email address just to create new wechat ID. If we cannot use registered wechat ID that no longer exist or active, does it mean that even if users deleted their account, Wechat stores all the info such as contact numbers, email, facebook into their database?***. I tried to sign in or create another account for wechat today, ** May **** and unable to even after I receive sms verification code. The message from wechat is this telephone number is already registered in wechat. How can it be registered if I cant even log in or create account with wechat.**This is ridiculous. If I can submit my feedback on customers reviews, I would. It would show that wechat is not a good app that would access and keep personal info even if the account is no longer exist or deleted.**Definitely not an apps to be considered to used in long run
GetHuman:Mari kita mengukur pengalaman anda menghubungi WeChat. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah WeChat?
GetHuman-muriana_:Saya memberi mereka one dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
GetHuman-muriana_:Saya akan memberi mereka four daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan WeChat untuk mengatasi masalah anda dengan cepat dan berkesan?
GetHuman-muriana_:Untuk itu saya katakan five daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan WeChat lain?
GetHuman-muriana_:Cuba berurusan dengan mereka pada awal hari atau kemudian. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk WeChat mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari GetHuman-muriana_ diambil dari WeChat masalah perkhidmatan pelanggannya yang berlaku pada November 27, 2017.