Synchrony Bank: they have been awful .does not know what custom...
Synchrony Bank Ulasan pelanggan oleh pengguna GetHuman ~sandra gates dari November 26, 2017
Latar belakang kes ~sandra gates
GetHuman:~sandra gates - bolehkah anda memberitahu pelanggan Synchrony Bank kami yang lain kapan kes anda berlaku?
~sandra gates:Yes. Jam afternoon, pada November 25.
GetHuman:Adakah anda menghubungi Synchrony Bank, dan jika demikian, bagaimana?
GetHuman:Dan antara Synchrony Bank masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~sandra gates senarai masalah biasa Synchrony Bank)
~sandra gates:"Overcharge on Account" itulah sebabnya saya mencuba to call.
Ulasan ~sandra gates terhadap Synchrony Bank perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Synchrony Bank GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~sandra gates:they have been awful .does not know what customer service is. long story short. i had *** available. never late.my cat had large wound frightened me. the vet was great they fixed him rang me up and said no. i called synchrony from their office. after i punched in my cc number. they hung up on me twice. and then on the third call ended him hanging up. the first two said their names were scam, and jesus. said they couldnt hear me and hung up. i called back finally talked to someone. he told me i was late by a hundred bucks. no way. i made my payment.i have confirmation. and HE tells me to leave my cat there. it was *** bill.i had a melt down.iam in kidney failure, and they tell me to leave my cat their. he was scared to death. crying and shaking. just like me. awfull. they should help me with this. i dont care if i pay a hundred a month. im on disability. pay what i need to on the *rd.i had no money in savings or checking. and only had ** dollars on me in cash. how cruel. since they are
GetHuman:Mari kita mengukur pengalaman anda menghubungi Synchrony Bank. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Synchrony Bank?
~sandra gates:Saya memberi mereka two dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~sandra gates:Saya akan memberi mereka three daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Synchrony Bank untuk mengatasi masalah anda dengan cepat dan berkesan?
~sandra gates:Untuk itu saya katakan two daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Synchrony Bank lain?
~sandra gates:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Synchrony Bank mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~sandra gates diambil dari Synchrony Bank masalah perkhidmatan pelanggannya yang berlaku pada November 25, 2017.