Sprint Corporate Care: Last night, ****, we called in about a repeat p...
Sprint Corporate Care Ulasan pelanggan oleh pengguna GetHuman ~MountDoraFL dari November 23, 2017
Latar belakang kes ~MountDoraFL
GetHuman:~MountDoraFL - bolehkah anda memberitahu pelanggan Sprint Corporate Care kami yang lain kapan kes anda berlaku?
~MountDoraFL:Sure. Jam morning, pada November 15.
GetHuman:Adakah anda menghubungi Sprint Corporate Care, dan jika demikian, bagaimana?
GetHuman:Dan antara Sprint Corporate Care masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~MountDoraFL senarai masalah biasa Sprint Corporate Care)
~MountDoraFL:"Technical Support" itulah sebabnya saya mencuba to call.
Ulasan ~MountDoraFL terhadap Sprint Corporate Care perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Sprint Corporate Care GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~MountDoraFL:Last night, ****, we called in about a repeat problem about the TIME on our phones. We were held waiting for the technician and then for them to "look into the problem" for over ** minutes. A call back would have been the correct method to handle this lengthy wait while technician, Tiffany "looked into the problem". **During that time there must have been a change made, but never admitted to - because before, on all phones, we were NOT roaming and had perfect service (* to * bars) ******* After we hung up with her, ONE bar strength and it suddenly was ROAMING. **This morning we have NO SERVICE. This is totally unacceptable.*We were total that the coverage area has been changeda and we are no longer covered. WITH NO NOTICE??? Just * miles up the road has coverage...who decided to discontinue to the LARGEST UPSCALE housing development in the entire area??? STUPID decision...**Having cell phone service isn't a matter of just "oh isn't that nice to have a cell phone"*******this is our onl
GetHuman:Mari kita mengukur pengalaman anda menghubungi Sprint Corporate Care. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Sprint Corporate Care?
~MountDoraFL:Saya memberi mereka one dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~MountDoraFL:Saya akan memberi mereka one daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Sprint Corporate Care untuk mengatasi masalah anda dengan cepat dan berkesan?
~MountDoraFL:Untuk itu saya katakan three daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Sprint Corporate Care lain?
~MountDoraFL:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Sprint Corporate Care mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~MountDoraFL diambil dari Sprint Corporate Care masalah perkhidmatan pelanggannya yang berlaku pada November 15, 2017.