ReachOut Wireless: I only had to wait long because I called late i...
ReachOut Wireless Ulasan pelanggan oleh pengguna GetHuman ~evie-grace dari November 20, 2017
Latar belakang kes ~evie-grace
GetHuman:~evie-grace - bolehkah anda memberitahu pelanggan ReachOut Wireless kami yang lain kapan kes anda berlaku?
~evie-grace:Yeah. Jam afternoon, pada November 13.
GetHuman:Adakah anda menghubungi ReachOut Wireless, dan jika demikian, bagaimana?
GetHuman:Dan antara ReachOut Wireless masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~evie-grace senarai masalah biasa ReachOut Wireless)
~evie-grace:"Setup service" itulah sebabnya saya mencuba to call.
Ulasan ~evie-grace terhadap ReachOut Wireless perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan ReachOut Wireless GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~evie-grace:I only had to wait long because I called late in the afternoon. I've called early and no waiting, but this wait today was worth it, because the Customer service Rep was extremely helpful. He was so polite and fixed my problem without delay, plus it was already closing time, but he stayed on the phone with me and it took longer, because my slippery fingers couldn't remove the battery, so he had to fix it the longer way, which was an inconvenience to him, not to me, but he was polite and very sympathetic to my situation. He did not rush me, he stayed on the phone and answered every question I have and I ask a lot of questions. His name is Sean or Shaun. Any customer service rep can take lessons from him.I started thinking, it's already closing time and here he was polite and the type of person who really enjoys helping someone and you got to give credit to this young man for being so patient and fixing another persons mistake as well as mine. Even I can take lessons from this patient per
GetHuman:Mari kita mengukur pengalaman anda menghubungi ReachOut Wireless. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah ReachOut Wireless?
~evie-grace:Saya memberi mereka one dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~evie-grace:Saya akan memberi mereka four daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan ReachOut Wireless untuk mengatasi masalah anda dengan cepat dan berkesan?
~evie-grace:Untuk itu saya katakan one daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan ReachOut Wireless lain?
~evie-grace:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk ReachOut Wireless mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~evie-grace diambil dari ReachOut Wireless masalah perkhidmatan pelanggannya yang berlaku pada November 13, 2017.