New York Department of Labor - Unemployment: I followed the instructions and the automated v...
New York Department of Labor - Unemployment Ulasan pelanggan oleh pengguna GetHuman ~TechComReese dari November 24, 2017
Latar belakang kes ~TechComReese
GetHuman:~TechComReese - bolehkah anda memberitahu pelanggan New York Department of Labor - Unemployment kami yang lain kapan kes anda berlaku?
~TechComReese:Yeah. Jam morning, pada November 15.
GetHuman:Adakah anda menghubungi New York Department of Labor - Unemployment, dan jika demikian, bagaimana?
GetHuman:Dan antara New York Department of Labor - Unemployment masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~TechComReese senarai masalah biasa New York Department of Labor - Unemployment)
~TechComReese:"Make a claim" itulah sebabnya saya mencuba to call.
Ulasan ~TechComReese terhadap New York Department of Labor - Unemployment perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan New York Department of Labor - Unemployment GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~TechComReese:I followed the instructions and the automated voice said that all reps are unavailable at this time. Then it says that I can arrange to have them call me back a little later. "Okay" I thought, "let's do that". So I enter the time I'd like them to call me back, it says "the time you've chosen is not available. If you would like to hear our next available times, press *". "Okay" I thought, "let's hear those". They offered me a time slot not which would be long after the one I had asked for, I clicked it, and it said "that timeslot is NOT available".**Ummm... it just said that this was one of the AVAILABLE timeslots, and now it's throwing this at me? So I try for the next one, same thing, and then the one after that and, here's the best part... it said "you have reached the maximum number of attempts. Goodbye! *click*!"*...*...*Yes, that is exactly what it, what the robot said!*The only words I could muster at this point were "ARE YOU SERIOUS!?"
GetHuman:Mari kita mengukur pengalaman anda menghubungi New York Department of Labor - Unemployment. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah New York Department of Labor - Unemployment?
~TechComReese:Saya memberi mereka two dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~TechComReese:Saya akan memberi mereka three daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan New York Department of Labor - Unemployment untuk mengatasi masalah anda dengan cepat dan berkesan?
~TechComReese:Untuk itu saya katakan two daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan New York Department of Labor - Unemployment lain?
~TechComReese:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk New York Department of Labor - Unemployment mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~TechComReese diambil dari New York Department of Labor - Unemployment masalah perkhidmatan pelanggannya yang berlaku pada November 15, 2017.