I went in to have my taxes done at H&R Block be...
H&R Block Ulasan pelanggan oleh pengguna GetHuman ~BrightGirl74 dari November 20, 2017
Latar belakang kes ~BrightGirl74
GetHuman:~BrightGirl74 - bolehkah anda memberitahu pelanggan H&R Block kami yang lain kapan kes anda berlaku?
~BrightGirl74:Yes I can. Jam afternoon, pada November 17.
GetHuman:Adakah anda menghubungi H&R Block, dan jika demikian, bagaimana?
GetHuman:Dan antara H&R Block masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~BrightGirl74 senarai masalah biasa H&R Block)
~BrightGirl74:"Ask For Tax Help" itulah sebabnya saya mencuba to call.
Ulasan ~BrightGirl74 terhadap H&R Block perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan H&R Block GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~BrightGirl74:I went in to have my taxes done at H&R Block because I bought a house in **** and wanted to make sure I completed my taxes correctly. I had used the H&R Block online system the past two years & was satisfied with it. **The gentleman who helped me was pleasant & professional, but he had to look just about everything up, had to ask a colleague for several answers, didn't know how to deduct my mortgage points (and didn't), had trouble with the HSA form, didn't ask me if I had had a theft in the past year (I had - turns out it's a line item and deductible - found THAT out from my Mother) and didn't write off the preparer's fees (again, had to find out you could do that from my Mom). **Even though I had * months of mortgage interest and various fees to add to this year's taxes, my refund was only about $*** more than last year and I had to pay $*** for the service. In my opinion, paying **% of your total refund in preparation fees to someone who I do not believe got me the maximum refund wa
GetHuman:Mari kita mengukur pengalaman anda menghubungi H&R Block. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah H&R Block?
~BrightGirl74:Saya memberi mereka two dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~BrightGirl74:Saya akan memberi mereka five daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan H&R Block untuk mengatasi masalah anda dengan cepat dan berkesan?
~BrightGirl74:Untuk itu saya katakan four daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan H&R Block lain?
~BrightGirl74:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk H&R Block mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~BrightGirl74 diambil dari H&R Block masalah perkhidmatan pelanggannya yang berlaku pada November 17, 2017.