Boost Mobile: Been with Boost for about * months now with a S...
Boost Mobile Ulasan pelanggan oleh pengguna GetHuman ~HalfBrightGuy dari November 11, 2017
Latar belakang kes ~HalfBrightGuy
GetHuman:~HalfBrightGuy - bolehkah anda memberitahu pelanggan Boost Mobile kami yang lain kapan kes anda berlaku?
~HalfBrightGuy:Sure. Jam evening, pada November 5.
GetHuman:Adakah anda menghubungi Boost Mobile, dan jika demikian, bagaimana?
GetHuman:Dan antara Boost Mobile masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~HalfBrightGuy senarai masalah biasa Boost Mobile)
~HalfBrightGuy:"Overcharge/Strange charge" itulah sebabnya saya mencuba to call.
Ulasan ~HalfBrightGuy terhadap Boost Mobile perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Boost Mobile GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~HalfBrightGuy:Been with Boost for about * months now with a Samsung Android*.*. Reception has always been very spotty- in NYC, but I was living with that. Recently my voicemail became unreliable- people left messages but there was just blank air, then voicemail would not respond to keypad inputs, then voicemail messages that I could hear sounded like the person was vibrating underwater and were not understandable.**Through all of this it would take an average of ** minutes to negotiate system and get a human- and that human would then speak english very poorly. The voicemail was reset twice from their end, I was told that 'there is a problem with the antennaes in your zip code' for two weeks- in NYC!.**I believe that his is a company which does all it can to avoid it's customers, and then connects them with people who can't speak english very well. I have absolutely nothing against these people, but they are not who I want to try to resolve extremely frustrating issues with. By the way- it also seem
GetHuman:Mari kita mengukur pengalaman anda menghubungi Boost Mobile. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Boost Mobile?
~HalfBrightGuy:Saya memberi mereka five dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~HalfBrightGuy:Saya akan memberi mereka four daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Boost Mobile untuk mengatasi masalah anda dengan cepat dan berkesan?
~HalfBrightGuy:Untuk itu saya katakan three daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Boost Mobile lain?
~HalfBrightGuy:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Boost Mobile mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~HalfBrightGuy diambil dari Boost Mobile masalah perkhidmatan pelanggannya yang berlaku pada November 5, 2017.