Blue Cross and Blue Shield (TN): Blue Cross made mistake on monthly statement. I...
Blue Cross and Blue Shield (TN) Ulasan pelanggan oleh pengguna GetHuman GetHuman-316837 dari November 27, 2017
Latar belakang kes GetHuman-316837
GetHuman:GetHuman-316837 - bolehkah anda memberitahu pelanggan Blue Cross and Blue Shield (TN) kami yang lain kapan kes anda berlaku?
GetHuman-316837:Yeah. Jam evening, pada November 18.
GetHuman:Adakah anda menghubungi Blue Cross and Blue Shield (TN), dan jika demikian, bagaimana?
GetHuman:Dan antara Blue Cross and Blue Shield (TN) masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan GetHuman-316837 senarai masalah biasa Blue Cross and Blue Shield (TN))
GetHuman-316837:"Get insurance" itulah sebabnya saya mencuba to call.
Ulasan GetHuman-316837 terhadap Blue Cross and Blue Shield (TN) perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Blue Cross and Blue Shield (TN) GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
GetHuman-316837:Blue Cross made mistake on monthly statement. I don't have problem with payment but they listed a surgery charge as Behavioral Health service. After talking to them * weeks ago for hours back & forth and a conference call with Medicare who paid bill in full and stated to BC personel that they had it listed correctly as did hospital the person she would turn it in for refiling it has not been taken care of yet. I received another monthly statement a few days ago with same mistake. I called again today and was told after much run around this usually takes * to ** days. I informed her it has been * weeks. She said that is because I live in Alabama. I also had first person * weeks ago to list me as advocate to represent my husband to take care of insurance alls to them which person that day told me she did after speaking to him for his approval. Then She told me it was temp contrary to what I was told. She said I would have to have him fill out form which should have been mailed to me. *
GetHuman:Mari kita mengukur pengalaman anda menghubungi Blue Cross and Blue Shield (TN). Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Blue Cross and Blue Shield (TN)?
GetHuman-316837:Saya memberi mereka three dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
GetHuman-316837:Saya akan memberi mereka one daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Blue Cross and Blue Shield (TN) untuk mengatasi masalah anda dengan cepat dan berkesan?
GetHuman-316837:Untuk itu saya katakan one daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Blue Cross and Blue Shield (TN) lain?
GetHuman-316837:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Blue Cross and Blue Shield (TN) mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari GetHuman-316837 diambil dari Blue Cross and Blue Shield (TN) masalah perkhidmatan pelanggannya yang berlaku pada November 18, 2017.