Best Buy: Called Geek Squad about ongoing cell phone prob...
Best Buy Ulasan pelanggan oleh pengguna GetHuman ~Fed up with poor products & se dari November 25, 2017
Latar belakang kes ~Fed up with poor products & se
GetHuman:~Fed up with poor products & se - bolehkah anda memberitahu pelanggan Best Buy kami yang lain kapan kes anda berlaku?
~Fed up with poor products & se:Sure. Jam middle of the night, pada November 19.
GetHuman:Adakah anda menghubungi Best Buy, dan jika demikian, bagaimana?
GetHuman:Dan antara Best Buy masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~Fed up with poor products & se senarai masalah biasa Best Buy)
~Fed up with poor products & se:"Change order" itulah sebabnya saya mencuba to call.
Ulasan ~Fed up with poor products & se terhadap Best Buy perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Best Buy GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~Fed up with poor products & se:Called Geek Squad about ongoing cell phone problem - kept dying for various reasons. Now looking at sending back replacement ** after only * weeks. Agent called store as they would not do anything other than another refurbished phone. Store said no. Asked to speak with a supervisor*manager. Was put on hold & actually waited ** minutes and no one ever came back on the line - just hung up on me.*Called corporate offices. ***-***-****. They called the Advanced Mobil Department - they said no. Told that only the store could do anything- "Oh no, Corporate can't override the store's decision". WHAT???? Now waiting to hear from the store manager - might as well wait for the hot place to freeze over before I hear from them. If I do - they won't do anything either - why have I been paying every month for insurance? This is it for me at Best Buy. Best - far from it.
GetHuman:Mari kita mengukur pengalaman anda menghubungi Best Buy. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Best Buy?
~Fed up with poor products & se:Saya memberi mereka four dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~Fed up with poor products & se:Saya akan memberi mereka one daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Best Buy untuk mengatasi masalah anda dengan cepat dan berkesan?
~Fed up with poor products & se:Untuk itu saya katakan one daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Best Buy lain?
~Fed up with poor products & se:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Best Buy mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~Fed up with poor products & se diambil dari Best Buy masalah perkhidmatan pelanggannya yang berlaku pada November 19, 2017.