Bank of America: Few will agree that taking my money in a clear...
Bank of America Ulasan pelanggan oleh pengguna GetHuman gethuman-itsmyst dari November 28, 2017
Latar belakang kes gethuman-itsmyst
GetHuman:gethuman-itsmyst - bolehkah anda memberitahu pelanggan Bank of America kami yang lain kapan kes anda berlaku?
gethuman-itsmyst:Yes. Jam late at night, pada November 20.
GetHuman:Adakah anda menghubungi Bank of America, dan jika demikian, bagaimana?
GetHuman:Dan antara Bank of America masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan gethuman-itsmyst senarai masalah biasa Bank of America)
gethuman-itsmyst:"Complaint" itulah sebabnya saya mencuba to call.
Ulasan gethuman-itsmyst terhadap Bank of America perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Bank of America GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
gethuman-itsmyst:Few will agree that taking my money in a clear error of an online transfer is the right thing to do.
GetHuman:Bolehkah anda memberitahu kami yang lain sedikit daripada apa yang berlaku di 11/20/17?
gethuman-itsmyst:Few will agree that taking my money in a clear error of an online transfer is not the right thing to do, Bank of America. On June **, **** I sent an online wire from my account to my wife's account (-****) at B of A for $*,***. The next day June **, **** my wife contacted me and let me know that the funds were not in her account. I contacted my bank, Union Bank and was told the wire had been sent. I checked the account number again and it was not my wife's account number, it was the account number of a company I had worked for in the past Next Generation AE, Inc. That same day June **, **** I asked my bank Union Bank to help me return the wire, because it had gone to the wrong account. They said you have to wait * business days to file a claim against the funds at Bank of America (that the account is most likely close and B of A would return the funds). I waited and filed the claim (claim no. *******) * business days later. I also began trying to get in touch with Next Generation AE, Inc., President and B of A account signer Willy Bernard. On Aug *, **** I spoke with him by phone and he said he had called B of A. That day Aug *, **** he told B of A that the money was put in his account by error and they should return the funds to the rightful owner (Thomas Mitchell at Union Bank who sent the funds in error). I understood, from the conversion with him that his account had been overdrawn. That is no reason to take money from a low income veteran with a family to support. $*,*** is two weeks pay. I'm asking that B of A consider not taking my money to pay their debts or Willy Bernard's debts. Few will agree that taking my money in a clear error of a online transfer is not the right thing to do.
GetHuman:Mari kita mengukur pengalaman anda menghubungi Bank of America. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Bank of America?
gethuman-itsmyst:Saya memberi mereka five dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
gethuman-itsmyst:Saya akan memberi mereka five daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Bank of America untuk mengatasi masalah anda dengan cepat dan berkesan?
gethuman-itsmyst:Untuk itu saya katakan five daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Bank of America lain?
gethuman-itsmyst:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Bank of America mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari gethuman-itsmyst diambil dari Bank of America masalah perkhidmatan pelanggannya yang berlaku pada November 20, 2017.