Allegiant: I called in last night (April **th, ****) at...
Allegiant Ulasan pelanggan oleh pengguna GetHuman ~Khyati dari November 15, 2017
Latar belakang kes ~Khyati
GetHuman:~Khyati - bolehkah anda memberitahu pelanggan Allegiant kami yang lain kapan kes anda berlaku?
~Khyati:Yup. Jam middle of the night, pada November 14.
GetHuman:Adakah anda menghubungi Allegiant, dan jika demikian, bagaimana?
GetHuman:Dan antara Allegiant masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~Khyati senarai masalah biasa Allegiant)
~Khyati:"Complaint" itulah sebabnya saya mencuba to call.
Ulasan ~Khyati terhadap Allegiant perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Allegiant GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~Khyati:I called in last night (April **th, ****) at **:** pm. I told the customer service agent that I was booking a vacation online all day but it wouldn't let me book it. I asked if she was able to book it for me. At first she said ya, but I will charge you $**pp for booking. I refused to pay that fee as I was wanting to book it online regardless. She said our site is under maintenance, however there was no indication on your website that your site is having trouble try again later or anything about it being under construction. With that said the girl on the phone told me we are shutting down our call centre now so I would have to hang up on you now. She refused to book my trip, or help me with anything else. I asked her for her name she hung up on me by saying she has to hang up because they are shutting down? what kind of customer service is that? In between this call she would keep on putting me on hold, wouldn't answer me, kept on giggling on the side and was doing all sort of work as s
GetHuman:Mari kita mengukur pengalaman anda menghubungi Allegiant. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Allegiant?
~Khyati:Saya memberi mereka four dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~Khyati:Saya akan memberi mereka five daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Allegiant untuk mengatasi masalah anda dengan cepat dan berkesan?
~Khyati:Untuk itu saya katakan four daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Allegiant lain?
~Khyati:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Allegiant mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~Khyati diambil dari Allegiant masalah perkhidmatan pelanggannya yang berlaku pada November 14, 2017.