Tracfone: This is the only time (out of a lot) that GetHu...

Tracfone Ulasan pelanggan oleh pengguna GetHuman ~Mitch dari November 28, 2017

Background on ~Mitch's case

GetHuman: ~Mitch - can you tell our other Tracfone customers when your case took place?
~Mitch: Sure. It was afternoon, on November 22.
GetHuman: Did you reach out to Tracfone, and if so, how?
~Mitch: I used the 800-378-9575 number I found for on the GetHuman Tracfone customer phone number page I was on: Tracfone Customer Service Phone Number
GetHuman: And which of these common Tracfone customer issues best describes the reason you wanted to talk to them?
(Shows ~Mitch a list of common Tracfone problems)
~Mitch: "Change plan" was why I was trying to call.

~Mitch's review of Tracfone customer service

GetHuman: So how would you sum up your experience for GetHuman's Tracfone customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mitch: This is the only time (out of a lot) that GetHuman didn't work... It's Tracfone, getting to them is like pulling teeth
GetHuman: Let's quantify your experience contacting Tracfone. On a scale of 1 to 5, how easy is it go get help on a Tracfone problem?
~Mitch: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mitch: I'd give them a three out of five on communication.
GetHuman: And what about Tracfone's ability to quickly and effectively address your problem?
~Mitch: For that I would say four out of five.
GetHuman: And finally- any advice for other Tracfone customers?
~Mitch: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Tracfone mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~Mitch taken from his Tracfone customer service problem that occurred on November 22, 2017.

Tracfone

2.66 of 5 stars | 1010 reviews

~Mitch's Tracfone Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Tracfone, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Tracfone in any way.

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